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Lead Banquets Steward (U)
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Gaylord National Resort & Convention Center Oxon Hill, Maryland |
About this job
Description
Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you'll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards.
Qualifications
Job summary
Job Title:
Lead Steward Banquets
Department:
Conf Mgmt - Banquets, F&B - Outlet
Company:
Gaylord Hotels
Reports To:
Asst Exec Steward , Exec Chef - Restaurant
Supervises:
N/A
Job Description Date:
8/22/06
Job Purpose: Two to three sentences describing the overall purpose of the job
Lead the stewarding team to ensure cleanliness and sanitation of food service and preparation ware. Maintain cleanliness and sanitation inthe dish rooms and kitchen areas.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.
1.
Coordinate the overall operation of the stewarding team in assigned areas including time and attendance responsibilities.
2.
Assist with training and ensure that new stewarding team members are fully oriented to proper procedures and policies.
3.
Monitor the transport and retrieval of all china, glass and service ware to banquet rooms.
4.
Inspect banquet service areas for accurate service ware sets and cleanliness.
5.
Monitor the proper handling of all chemicals.
6.
Ensure that safety procedures are adhered to in the assigned area.
7.
Ensure that all equipment and food service ware is cleaned and properly maintained.
8.
Maintain familiarity with banquet/event menus and any available guest options.
9.
Perform inventory and stocking duties as required.
10.
Perform service ware cleaning and sorting duties as needed.
11.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education
High school diploma or equivalent preferred.
Experience
Minimum one-year stewarding experience required preferably in a high volume operation. Good communication skills required. Ability to speakand read English required.
Licenses/Certifications
N/A
Management Activities: Check all that apply
Interview, select and train STARS
Set and adjust their rates of pay and hours of work
x
Direct the work of STARS (Stewarding team in the assigned area)
Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status
x
Handle STAR complaints
Discipline STARS
Plan the work
Determine the techniques to be used
x
Apportion the work among the STARS
Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
Control the flow and distribution of materials or merchandise and supplies
Provide for the safety and security of the employees or the property
Plan and control the budget
Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-timeSTARS at 20 hours each , are equivalent to 2 full-time STARS).
Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or anyother change of status of other employees are given particular weight.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
No
Does this position have authority to commit the employer in matters that have significant financial impact?
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
No
Does this position have authority to negotiate and bind the company on significant matters?
No
Is this position involved in planning long or short-term business objectives?
No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?
No
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
x
Stand for long periods of time
x
Walk extended distances
x
Lift/carry 6-25 lbs.
x
Lift/carry 26-50 lbs.
Lift/carry over 50 lbs.
x
Reach hands and arms in any direction
x
Kneel and/or stoop repeatedly
Other
Working Conditions: Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
Outdoor weather conditions
Extreme cold (non-weather)
x
Extreme heat (non-weather)
x
Wet or humid conditions
Near moving or mechanical parts
On high precarious places
With fumes or airborne particles
Near toxic or caustic chemicals
Near risk of electrical shock
Near loud noises
In areas of strong vibration
x
Other: Varying weekly schedule required including evenings, holidays, weekends, and overtime as business dictates.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you'll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards.
Qualifications
Job summary
Job Title:
Lead Steward Banquets
Department:
Conf Mgmt - Banquets, F&B - Outlet
Company:
Gaylord Hotels
Reports To:
Asst Exec Steward , Exec Chef - Restaurant
Supervises:
N/A
Job Description Date:
8/22/06
Job Purpose: Two to three sentences describing the overall purpose of the job
Lead the stewarding team to ensure cleanliness and sanitation of food service and preparation ware. Maintain cleanliness and sanitation inthe dish rooms and kitchen areas.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.
1.
Coordinate the overall operation of the stewarding team in assigned areas including time and attendance responsibilities.
2.
Assist with training and ensure that new stewarding team members are fully oriented to proper procedures and policies.
3.
Monitor the transport and retrieval of all china, glass and service ware to banquet rooms.
4.
Inspect banquet service areas for accurate service ware sets and cleanliness.
5.
Monitor the proper handling of all chemicals.
6.
Ensure that safety procedures are adhered to in the assigned area.
7.
Ensure that all equipment and food service ware is cleaned and properly maintained.
8.
Maintain familiarity with banquet/event menus and any available guest options.
9.
Perform inventory and stocking duties as required.
10.
Perform service ware cleaning and sorting duties as needed.
11.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education
High school diploma or equivalent preferred.
Experience
Minimum one-year stewarding experience required preferably in a high volume operation. Good communication skills required. Ability to speakand read English required.
Licenses/Certifications
N/A
Management Activities: Check all that apply
Interview, select and train STARS
Set and adjust their rates of pay and hours of work
x
Direct the work of STARS (Stewarding team in the assigned area)
Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status
x
Handle STAR complaints
Discipline STARS
Plan the work
Determine the techniques to be used
x
Apportion the work among the STARS
Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
Control the flow and distribution of materials or merchandise and supplies
Provide for the safety and security of the employees or the property
Plan and control the budget
Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-timeSTARS at 20 hours each , are equivalent to 2 full-time STARS).
Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or anyother change of status of other employees are given particular weight.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
No
Does this position have authority to commit the employer in matters that have significant financial impact?
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
No
Does this position have authority to negotiate and bind the company on significant matters?
No
Is this position involved in planning long or short-term business objectives?
No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?
No
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
x
Stand for long periods of time
x
Walk extended distances
x
Lift/carry 6-25 lbs.
x
Lift/carry 26-50 lbs.
Lift/carry over 50 lbs.
x
Reach hands and arms in any direction
x
Kneel and/or stoop repeatedly
Other
Working Conditions: Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
Outdoor weather conditions
Extreme cold (non-weather)
x
Extreme heat (non-weather)
x
Wet or humid conditions
Near moving or mechanical parts
On high precarious places
With fumes or airborne particles
Near toxic or caustic chemicals
Near risk of electrical shock
Near loud noises
In areas of strong vibration
x
Other: Varying weekly schedule required including evenings, holidays, weekends, and overtime as business dictates.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.