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Restaurant General Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Atlanta, GA Atlanta, Georgia |
About this job
Overview
Scheduled to open early 2018, the luxurious Omni property will be a full-service hotel and serve as a cornerstone of the mixed-use community adjacent to SunTrust Park, future home of the Atlanta Braves. The Omni Hotel at The Battery Atlanta will feature 16 floors, approximately 264 guest rooms including 28 suites, over 12,000 square feet of meeting space, an elevated pool deck and bar overlooking the ballpark, and a signature restaurant.
Located on the 60-acre mixed-use development site, at the northwest intersection of I-75 and I-285 at Cobb Parkway, the new community will redefine the traditional model of "live, work, play" into a "play, work, stay" destination. The community will also feature residences and premier office space, an entertainment venue, retail and a variety of dining options."
Job Description
The purpose of the Restaurant General Manager is to ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities
* To consistently insure the maximum guest information in the restaurant.
* Pre-meal meeting conducted with service staff on a daily basis.
* Supervision of floor during operation.
* Insure that service personnel follow service scenario.
* Monitor timing of guest experience.
* Handle all complaints to the guests' satisfaction.
* To maintain a consistently smooth running operation.
* Service staff on duty as scheduled.
* Kitchen, stewarding and cashier staff on duty as scheduled.
* Side-stands fully stocked with equipment..
* Coffee, and roll warming equipment functioning.
* Insure station rotation in seating.
* Assist in seating or service of guests as necessary.
* Coordinate all functions in dining room during service.
* Monitor productivity of service, kitchen and stewarding staff.
* To monitor and critique the quality and consistency of the food product.
* Special boards and/or descriptions posted accurately.
* Continuously check food quality and presentation coming from kitchen.
* Maintain food displays during service.
* Monitor guest satisfaction and comments regarding food.
* To be familiar with clients so that there is constant recognition of all repeat guests.
* Reservations reviewed on a daily basis.
* Reservations checked against the VIP list from the front desk.
* All special attention details handled properly.
* To maintain the physical atmosphere and cleanliness of the restaurant.
* Staff's uniform and appearance meet specifications.
* All menus inspected daily by hostess.
* During service, constantly inspect tabletops, side-stations and tray stands.
* All equipment in good condition and clean.
* All lights and music adjusted appropriately for each meal period.
* To contribute to the profitability of the restaurant through cost control effectiveness.
Qualifications
* A minimum of five years upscale dining experience, at least two years at the General Manager level in a high volume, reputable dining establishment.
* Ability to communicate effectively with guests and employees and exceptional ability to motivate, reward and inspire performance.
* Strong knowledge of front of the house operations including foods, beverages, supervisory aspects, service techniques and guest interaction.
* Ability to walk, stand and/or bend continuously to perform essential job functions.
* Ability to work under pressure and deal with stressful situations during busy periods.
* Possess a passion for food and wine and a strong desire for development and advancement.
* Must possess strong leadership skills, be detail oriented, have good knowledge of P&L.
* Bachelor's Degree preferred or equivalent experience.
Scheduled to open early 2018, the luxurious Omni property will be a full-service hotel and serve as a cornerstone of the mixed-use community adjacent to SunTrust Park, future home of the Atlanta Braves. The Omni Hotel at The Battery Atlanta will feature 16 floors, approximately 264 guest rooms including 28 suites, over 12,000 square feet of meeting space, an elevated pool deck and bar overlooking the ballpark, and a signature restaurant.
Located on the 60-acre mixed-use development site, at the northwest intersection of I-75 and I-285 at Cobb Parkway, the new community will redefine the traditional model of "live, work, play" into a "play, work, stay" destination. The community will also feature residences and premier office space, an entertainment venue, retail and a variety of dining options."
Job Description
The purpose of the Restaurant General Manager is to ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities
* To consistently insure the maximum guest information in the restaurant.
* Pre-meal meeting conducted with service staff on a daily basis.
* Supervision of floor during operation.
* Insure that service personnel follow service scenario.
* Monitor timing of guest experience.
* Handle all complaints to the guests' satisfaction.
* To maintain a consistently smooth running operation.
* Service staff on duty as scheduled.
* Kitchen, stewarding and cashier staff on duty as scheduled.
* Side-stands fully stocked with equipment..
* Coffee, and roll warming equipment functioning.
* Insure station rotation in seating.
* Assist in seating or service of guests as necessary.
* Coordinate all functions in dining room during service.
* Monitor productivity of service, kitchen and stewarding staff.
* To monitor and critique the quality and consistency of the food product.
* Special boards and/or descriptions posted accurately.
* Continuously check food quality and presentation coming from kitchen.
* Maintain food displays during service.
* Monitor guest satisfaction and comments regarding food.
* To be familiar with clients so that there is constant recognition of all repeat guests.
* Reservations reviewed on a daily basis.
* Reservations checked against the VIP list from the front desk.
* All special attention details handled properly.
* To maintain the physical atmosphere and cleanliness of the restaurant.
* Staff's uniform and appearance meet specifications.
* All menus inspected daily by hostess.
* During service, constantly inspect tabletops, side-stations and tray stands.
* All equipment in good condition and clean.
* All lights and music adjusted appropriately for each meal period.
* To contribute to the profitability of the restaurant through cost control effectiveness.
Qualifications
* A minimum of five years upscale dining experience, at least two years at the General Manager level in a high volume, reputable dining establishment.
* Ability to communicate effectively with guests and employees and exceptional ability to motivate, reward and inspire performance.
* Strong knowledge of front of the house operations including foods, beverages, supervisory aspects, service techniques and guest interaction.
* Ability to walk, stand and/or bend continuously to perform essential job functions.
* Ability to work under pressure and deal with stressful situations during busy periods.
* Possess a passion for food and wine and a strong desire for development and advancement.
* Must possess strong leadership skills, be detail oriented, have good knowledge of P&L.
* Bachelor's Degree preferred or equivalent experience.
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