The job below is no longer available.
You might also like
in Orleans, MA
$17est. per hour 
$30.00Verified per hour Performance Foodservice • 22h agoGood pay Urgently hiring 18.2 mi Use left and right arrow keys to navigate- $40.00+
Verified per hour Great Expressions - Dental Centers • 2d agoUrgently hiring 17.8 mi Use left and right arrow keys to navigate - $28
est. per hour Hibu • 6h agoUrgently hiring 17.7 mi Use left and right arrow keys to navigate - $850.00 - $1200
Verified per week TruGreen • 2d agoUrgently hiring 10.1 mi Use left and right arrow keys to navigate
Bakery Clerk(Full Time)-Shaw's 7690-9 West Road, Orleans, MA - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 9 WEST ROAD Orleans, Massachusetts |
About this job
PURPOSE OF POSITION:
• The Bakery Clerk is responsible for waiting on and servicing custo m ers at the Bakery service counter. He/she is responsible for following the custo m er satisfaction behaviors, to include being friendly, responsive, knowledgeable and passionate. He/she is responsible for preparing, bak i ng, and/or packaging bakery p r oduct. Product is placed on the dis p lay s helf/case for custo m er purchase, o r m ay be handed dire c tly to the cu s t omer across the counter. He/she m ust have excellent custo m er service skills, as they are
usually working one on one with cu s t o m ers. He/she m ust also fill products into the service case, self-service cases, and other display areas and m ay take down product at night. Bakery clerks prepare food products including both cold and hot foods. He/she must m aintain product quality by reviewing appearance, codes, and rotating product. He/she m ust m aintain t h e Bakery a re a in a clean/sanitary and visually appealing m anner.
ORGAN I ZATIONAL RE L A TIONSHIPS:
• This position reports to: Bakery Manager, Ass i stant Bakery Manager
• Positio n (s ) t h at rep o rt d i r ectly to t h is positio n : Full ti m e clerks m ay supervise, train, and develop part ti m e clerks when assigned.
ESS E NTIAL JOB FUNCTIONS:
• W ork in a c ourteous m anner in a fa s t paced m ulti function a l environ m ent with oth e r people or alone.
• Assist in in c reasing sales by utilizing the f i ve ste p s of retail selling – Connect with the custo m er; quali f y the c u sto m er; pre s ent sol u tion s ; closing the sale and create a customer f or li f e.
• Operate Bakery department equip m ent including ovens, m i xers, slicers, and others.
• Prepare bakery product for sale to custo m er. This includes setting up product, baking, wrapping, pricing, and producing ite m s for sale, which includes repetitive m otion.
• Wait on custo m ers from behind Bakery serv i ce cases, process verbal orders (including wrapping and pricing), and deliver orders to c u st o m er from across the co u nter.
• Must work quickly and carefully while prepa r ing ite m s at a reasonable e x pectancy (R/E).
• Visually identify product and PLU code; m anu a lly enter into the labeler for pricing.
• Reading di s play ter m inal and other d ocu m ents when neces s ary.
• Taking verbal orders over the telephone and writing down pertinent infor m ation.
• Placing product into or re m oving product weigh i ng up to 40 lbs. from refrigerated cases.
• W ork sa f ely with el e ctr o nic slicing e quip m ent, ovens, m i xers, and other Bakery related m achinery.
ESS E NTIAL JOB FUNCTIONS (cont’d):
• Replenishing product from the prep area to the display shelf/case/table.
• Lift and load 5-40 lb cases onto stock carts and push or pull cart to prep area.
• Work in a war m /cool/cold environ m ent.
• Interact and communicate with others in a courteous and professional m a nner including greeting and thanking custo m ers.
• Deal with s o m e potentially di ff i cult s itu a tions (such as diss a tisfied custo m ers).
ADD I TIONAL JOB F UNCTIONS:
• Perform cake-dec o rating and cream case functio n s.
• Preparing s p ecial custo m er req u ests such as cakes or platters.
• Lift and load product w eighing up to 50 lbs.
• Storage of s upplies and m aterials fr o m receiving area to prep area.
• Sweep, clean up, and sanitize works t ation as assigned by supervisor.
• Cleaning and sanitizing equip m ent, utensils, and other supply ite m s.
• Clean dis p lay cases and fill supplies when needed.
• Other duties as assigned.
ASSIGNMENT, REV I EW, A N D APPROVAL OF WORK:
• The Bakery Manager or Asst. Bakery Manager generally assigns the work.
• Bakery clerk should review and get approval from his/her supervisor prior to perfor m i ng any work that was not previously assigned.
• The Bakery Manager generally prepares work schedules on a weekly basis.
RESPONS I BILITY AND DECI S ION MAKING AUT H O RITY:
• Responsible to wait on the custo m er and provide good custo m er service including suggestive selling.
• Bakery clerks should make sure the custo m er gets exactly w hat they want (show custo m er types of cake s , etc.).
• Bakery clerks are not to leave their assign m ent without n o tifying the supervisor on duty.
• Responsible for knowing and understanding all Bakery specific policies and procedures.
• Responsible for performing their work in a safe and ergono m ically correct m anner.
• Any unsafe working conditions m ust be repo r ted to the supervisor on duty im m ediately.
RELATIONS WITH OTHERS:
• Must be a b le to r e late to the f ollowing in a courteous and professional m a nner:
o Custo m ers
o Supervisors
o Co-workers
o Store Manage m ent
o Vendors
o Other people with whom they have contact while on duty
KNOWLEDGE AND BACKGROUND R E QUIRED:
• Must be at least 18 years old.
• Excelle n t c u sto m er service skills.
• On the job training is provided.
KNOWLEDGE AND BACKGROUND D E SIRED:
• Prior food handling experience.
• Ability to work quic k ly and accurat e ly.
• High school graduate or curr e ntly enrolled in school.
WORKING CONDI T IONS:
• Stores are usually open 7 days a week.
• Part ti m e associates usually w o rk between 8 and 36 hours a week.
• Full ti m e associates usually work 40 hours a week.
• So m e bakery duties m ay involve overnight work.
• Retail store conditions are generally dry with m o derate te m perature.
• Bakery conditions m ay vary from warm to hot.
• Bakery clerk requires the per f or m ance of repetitive tasks.
• Cooler conditions m ay be wet or dry, and usually cold.
• Freez e r co n ditions are u sually v ery c old.
• A hair restraint m ust be worn at all ti m es.
• Associates in the Bakery are usually scheduled according to peak custo m er ti m es.
GENERAL:
• This m ay be a part ti m e or full ti m e position.
• This is considered an entry-level position.
• Food safety awareness is required in this position.
MISCELLANEOUS:
• It is i m portant to understand that all Bakery clerks m ust have the ability to deal with so m e potentially difficult situations (such as dissatisfied custo m ers) to perform this position in a satisfactory m anner.
T h is p o siti o n a n d job d escr i p ti o n a re s ub ject to ch a n g e, with o r witho u t n o tice. T h e i n c l u sion o f s p ecific d u ties a nd resp on s i b ilities in t h is j o b d escri p ti o n is n o t i n te nd e d to ex c l ud e o t h er d u ties a n d respo n si b ilities: Fr o m time to time t h e a ss o ci a te m a y b e assigned d u ties a nd / o r res p o n si b il i ties in a d d iti o n to or d iffere n t t h an th o se set f o rth a bo ve. T h is job d escri p ti on , a lo n e or co n si d ered t og e t h er with ot h er written o r verb a l st a teme n ts o f t h e C o mpa n y or its re p rese n t a tives, is n o t a co n tr a ct o f em p l o y me n t, n o r do e s it c h a ng e t h e a t-will st a t u s o f a n y a ss o ciate o f S ha w ’s S u pe r m a rkets, In c .
EOE
• The Bakery Clerk is responsible for waiting on and servicing custo m ers at the Bakery service counter. He/she is responsible for following the custo m er satisfaction behaviors, to include being friendly, responsive, knowledgeable and passionate. He/she is responsible for preparing, bak i ng, and/or packaging bakery p r oduct. Product is placed on the dis p lay s helf/case for custo m er purchase, o r m ay be handed dire c tly to the cu s t omer across the counter. He/she m ust have excellent custo m er service skills, as they are
usually working one on one with cu s t o m ers. He/she m ust also fill products into the service case, self-service cases, and other display areas and m ay take down product at night. Bakery clerks prepare food products including both cold and hot foods. He/she must m aintain product quality by reviewing appearance, codes, and rotating product. He/she m ust m aintain t h e Bakery a re a in a clean/sanitary and visually appealing m anner.
ORGAN I ZATIONAL RE L A TIONSHIPS:
• This position reports to: Bakery Manager, Ass i stant Bakery Manager
• Positio n (s ) t h at rep o rt d i r ectly to t h is positio n : Full ti m e clerks m ay supervise, train, and develop part ti m e clerks when assigned.
ESS E NTIAL JOB FUNCTIONS:
• W ork in a c ourteous m anner in a fa s t paced m ulti function a l environ m ent with oth e r people or alone.
• Assist in in c reasing sales by utilizing the f i ve ste p s of retail selling – Connect with the custo m er; quali f y the c u sto m er; pre s ent sol u tion s ; closing the sale and create a customer f or li f e.
• Operate Bakery department equip m ent including ovens, m i xers, slicers, and others.
• Prepare bakery product for sale to custo m er. This includes setting up product, baking, wrapping, pricing, and producing ite m s for sale, which includes repetitive m otion.
• Wait on custo m ers from behind Bakery serv i ce cases, process verbal orders (including wrapping and pricing), and deliver orders to c u st o m er from across the co u nter.
• Must work quickly and carefully while prepa r ing ite m s at a reasonable e x pectancy (R/E).
• Visually identify product and PLU code; m anu a lly enter into the labeler for pricing.
• Reading di s play ter m inal and other d ocu m ents when neces s ary.
• Taking verbal orders over the telephone and writing down pertinent infor m ation.
• Placing product into or re m oving product weigh i ng up to 40 lbs. from refrigerated cases.
• W ork sa f ely with el e ctr o nic slicing e quip m ent, ovens, m i xers, and other Bakery related m achinery.
ESS E NTIAL JOB FUNCTIONS (cont’d):
• Replenishing product from the prep area to the display shelf/case/table.
• Lift and load 5-40 lb cases onto stock carts and push or pull cart to prep area.
• Work in a war m /cool/cold environ m ent.
• Interact and communicate with others in a courteous and professional m a nner including greeting and thanking custo m ers.
• Deal with s o m e potentially di ff i cult s itu a tions (such as diss a tisfied custo m ers).
ADD I TIONAL JOB F UNCTIONS:
• Perform cake-dec o rating and cream case functio n s.
• Preparing s p ecial custo m er req u ests such as cakes or platters.
• Lift and load product w eighing up to 50 lbs.
• Storage of s upplies and m aterials fr o m receiving area to prep area.
• Sweep, clean up, and sanitize works t ation as assigned by supervisor.
• Cleaning and sanitizing equip m ent, utensils, and other supply ite m s.
• Clean dis p lay cases and fill supplies when needed.
• Other duties as assigned.
ASSIGNMENT, REV I EW, A N D APPROVAL OF WORK:
• The Bakery Manager or Asst. Bakery Manager generally assigns the work.
• Bakery clerk should review and get approval from his/her supervisor prior to perfor m i ng any work that was not previously assigned.
• The Bakery Manager generally prepares work schedules on a weekly basis.
RESPONS I BILITY AND DECI S ION MAKING AUT H O RITY:
• Responsible to wait on the custo m er and provide good custo m er service including suggestive selling.
• Bakery clerks should make sure the custo m er gets exactly w hat they want (show custo m er types of cake s , etc.).
• Bakery clerks are not to leave their assign m ent without n o tifying the supervisor on duty.
• Responsible for knowing and understanding all Bakery specific policies and procedures.
• Responsible for performing their work in a safe and ergono m ically correct m anner.
• Any unsafe working conditions m ust be repo r ted to the supervisor on duty im m ediately.
RELATIONS WITH OTHERS:
• Must be a b le to r e late to the f ollowing in a courteous and professional m a nner:
o Custo m ers
o Supervisors
o Co-workers
o Store Manage m ent
o Vendors
o Other people with whom they have contact while on duty
KNOWLEDGE AND BACKGROUND R E QUIRED:
• Must be at least 18 years old.
• Excelle n t c u sto m er service skills.
• On the job training is provided.
KNOWLEDGE AND BACKGROUND D E SIRED:
• Prior food handling experience.
• Ability to work quic k ly and accurat e ly.
• High school graduate or curr e ntly enrolled in school.
WORKING CONDI T IONS:
• Stores are usually open 7 days a week.
• Part ti m e associates usually w o rk between 8 and 36 hours a week.
• Full ti m e associates usually work 40 hours a week.
• So m e bakery duties m ay involve overnight work.
• Retail store conditions are generally dry with m o derate te m perature.
• Bakery conditions m ay vary from warm to hot.
• Bakery clerk requires the per f or m ance of repetitive tasks.
• Cooler conditions m ay be wet or dry, and usually cold.
• Freez e r co n ditions are u sually v ery c old.
• A hair restraint m ust be worn at all ti m es.
• Associates in the Bakery are usually scheduled according to peak custo m er ti m es.
GENERAL:
• This m ay be a part ti m e or full ti m e position.
• This is considered an entry-level position.
• Food safety awareness is required in this position.
MISCELLANEOUS:
• It is i m portant to understand that all Bakery clerks m ust have the ability to deal with so m e potentially difficult situations (such as dissatisfied custo m ers) to perform this position in a satisfactory m anner.
T h is p o siti o n a n d job d escr i p ti o n a re s ub ject to ch a n g e, with o r witho u t n o tice. T h e i n c l u sion o f s p ecific d u ties a nd resp on s i b ilities in t h is j o b d escri p ti o n is n o t i n te nd e d to ex c l ud e o t h er d u ties a n d respo n si b ilities: Fr o m time to time t h e a ss o ci a te m a y b e assigned d u ties a nd / o r res p o n si b il i ties in a d d iti o n to or d iffere n t t h an th o se set f o rth a bo ve. T h is job d escri p ti on , a lo n e or co n si d ered t og e t h er with ot h er written o r verb a l st a teme n ts o f t h e C o mpa n y or its re p rese n t a tives, is n o t a co n tr a ct o f em p l o y me n t, n o r do e s it c h a ng e t h e a t-will st a t u s o f a n y a ss o ciate o f S ha w ’s S u pe r m a rkets, In c .
EOE
Your Privacy Choices