You might also like
in Manhattan, NY
- $75.00+
Verified per hour Apex Focus Group Inc. • 6h ago2.3 mi Use left and right arrow keys to navigate 
$50est. per hour Memorial Sloan Kettering Cancer Center • 5d agoUrgently hiring 2.4 mi Use left and right arrow keys to navigate- $31
est. per hour Memorial Sloan Kettering Cancer Center • 5d agoUrgently hiring 2.4 mi Use left and right arrow keys to navigate - $30
est. per hour Bronx Center • 3d agoUrgently hiring 4.7 mi Use left and right arrow keys to navigate - $50
est. per hour Bronx Center • 3d agoUrgently hiring 4.5 mi Use left and right arrow keys to navigate
Call Center Representive
| Hours | Full-time, Part-time |
|---|---|
| Location | Manhattan, New York 10024 Manhattan, New York |
About this job
Must Haves:
1. GED or high school diploma
2. Bilingual (Spanish, Russian, Chinese)
3. At least 1 year of Call center experience
JOB RESPONSIBILITIES:
- Bilingual (Spanish, Russian, Chinese, Bengali, Korean, Creole)
*Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.
*Educates clients on managed care.
*Assesses client's health care needs and assists clients in choosing a health plan.
*Maintains updated knowledge of the Project.
*Assists clients in enrolling/disenrolling in health plans.
*Receives and sorts enrollment/disenrollment forms.
*Reviews enrollment forms for accuracy and completeness.
*Processes enrollment/disenrollment forms.
*Sends necessary letters to clients.
*Raises issues of concern and/or problems to the attention of the Central Operations Supervisor.
*Performs managed care education and enrollment services when call volume warrants.
*Assists or performs mailroom functions, when assigned.
*Some Saturday work is required.
*Meets all standards established for this position as outlined in the attached performance criteria.
*Performs other duties as may be assigned by the Call Center Supervisor or Management.
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.