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About this job

Want a job you’ll LOVE?

Our Create-A-Cake team provides an artistic flare in personalizing sweet treats for our customers. In this area, you’ll work with a team to decorate cakes and other bakery treats while adding those impressive finishing touches to customer orders. If you are looking for a hands-on opportunity to exercise your creativity, this could be the role for you!

Looking for Career Growth? Watch our video!


How do I make a difference?


Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers, answer any questions they have about products or services offered, and take orders in person and over the phone
  • Effectively balance and complete tasks while ensuring customer orders are filled by the promised time
  • Ensuring High Quality Products & Ingredients

    • Thaw, bake, fill, frost, decorate and package a variety of cakes and baked goods
    • Follow Wegmans core recipes and techniques when personalizing cakes and making a variety of frostings, creams, and fillings to produce a consistent outcome that meets Wegmans high standards of quality
    • Ensure the freshest products are available throughout the day by maintaining product levels in well-merchandised cases, rotating for freshness and pulling outdated products
    • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
    • Living Who We Are

      • Support, encourage, and respect co-workers
      • Work with supervisor to set and achieve goals for professional development
      • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
      • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Seeking Candidates Who…

  • Live our values: caring, respect, empowerment, making a difference, high standards
  • Possess teamwork & diversity awareness
  • Seek continuous learning opportunities
  • Provide incredible customer service
  • Ensure food & human safety
  • Possess organizational skills
  • Provide knowledge based service
  • Educate self and others about product knowledge
  • Use and explain Wegmans cooking techniques


Preferred Skills and Experience

  • Customer service experience, preferably in a food service, grocery or retail setting
  • Cake decorating experience

 

Work Environment

  • Work involves continuous interaction with customers and co-workers in a fast-paced environment
  • Typical motions include repetitive and sustained hand and arm movements, grasping, bending and reaching
  • Responsible for moving and lifting an average of 1 – 10 pounds with a maximum weight lifted of 35 pounds occasionally
  • May be exposed to various allergens and work environments including cold, freezing and hot temperatures
  • Work includes the safe and proper handling of cake-decorating equipments and mixers
  •  Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
     

* Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed