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Exchange Engineer, Office365
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Bethesda, MD Bethesda, Maryland |
About this job
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 5700 properties and 30 brands you'll find us in your neighborhood and in more than 110 countries across the globe. Find Your World at Marriott.
JOB SUMMARY
We arelooking for a knowledgeable Exchange/Office 365 Engineer to join ourcollaborative Workplace Engineering team. This associate will lead the designand engineering of Exchange for Marriott's people first workplace using designthinking, inclusive user experiences, and a Gen-Z/Millennial mindset. Technologyis constantly evolving so this associate should be comfortable with identifyingthe trends that matter, incorporating them into our services, and working withothers to figure out how best to use them to enable those we work with.Simplicity, automation, and self-empowerment are more than just words for us,they are core to our mission so this associate will be expected to design tothese standards. There is a high degree of collaboration within our teams so asense of humor, clear communication, and empathy are needed to ensure that ourideas and strategies are diverse and well thought out.
CANDIDATE PROFILE
Education and Experience
Required:
* 5 years of experience/knowledgeof directory, e-mail, and virtual services at a senior engineering level withina Fortune 250 company with significant scale.
* 3 years of experience with enterprise class cloud and hosted services such asOffice 365, AWS, Horizon Air, Google Cloud.
* Demonstrableability to build and craft virtual and automatic capabilities that support enduser computing platforms.
* Experiencecollaborating and engaging remote/offshore development and support teams.
.
Preferred:
* BSin Computer Science, Engineering or related field. Equivalent work experiencewould be considered in lieu of degree
* Adeep understanding of integrating emerging technology into a large scale environmentusing both on premise and cloud infrastructure.
* Ableto translate quality assurance, risk management, and security considerationsand impact on a technology environment; and communicate those to key stakeholders
* Detailedunderstanding of the end to end lifecycle related to desktops, mobile,wearables, telephony and other forms of computing.
* Abilityto design complete processes; and resolve complex problems.
* Familiaritywith global, diverse, customer centric work cultures.
* Assesscustomer needs, creatively design solutions, influence others to adopt theappropriate course of action.
* Articulatecomplex ideas into easy to understand and intuitive business terms.
* Leadand influence others in a managed service environment through the nurturing ofpositive relationships and team first approaches.
* Demonstratesstrong executive presence and critical thinking skills.
* Recentexperience with large scale Exchange migrations.
CORE WORK ACTIVITIES
* Designdirectory and e-mail experiences and services for a multi-national, largescale, diverse Fortune 500 company.
* Architectand deploy technology services, such as Microsoft Exchange Server, ActiveDirectory, and Ping Federate
* Manageand configure systems in Microsoft Azure and other public cloud offerings.
* Movedata into Office 365
* Administersystems both on-prem and in the cloud through the use of Powershell.
* Analyseuser behaviors, industry trends, and other data points to continuously improvethe AD and Exchange environments.
* Socializeand build consensus across the organization in support of your designs.
* Modifyyour approach to handle diverse customers, priorities, and situations.
* Presentto executives, influencers, and other key partners in a clear, concise,significant manner.
* Partnerwith delivery partners to invent and deliver solutions in the most userfriendly way.
* Incorporateknowledge of border and perimeter services to ensure our data is secure.
* Understandhow Microsoft services influence fax, print, mobile devices, and securityservices.
* Recruitand represent technology to our business customers.
* Partner,network, and collaborate with business and other technology resources toenhance, engineer, and optimize your platform.
* Lead2nd/3rd level outsourced support as it relates to messaging both at the gatewayand for Exchange 2010, 2013, and Office 365.
* Providetechnical leadership for 10-15 technical resources in the evaluation, testing,design, and integration of new technologies into the Operations Environment.
* Leadengineering design reviews, operational readiness assessments, and servicevalidation initiatives.
* Develop,execute, and validate scripting for reporting, data collection, and performanceanalysis.
* Leadconfiguration analysis and standardization activities to ensure technology is introducedinto the production environment in a healthy state.
* Facilitatethe successful integration of all engineering activities into the ServiceTransition process.
* Validatesystems design packages, troubleshooting diagrams, run books, and 15-minute drillsfor service restoral.
* Engagewith Service Delivery team in reviewing performance metrics, customer feedbackon evolving requirements, and service improvement initiatives.
* Demonstratesauthoritative knowledge of messaging (Microsoft Exchange) and mail bordersolutions.
* Effectivelyengage suppliers, vendors, OEMs and other third parties to ensure consistentand effective execution of services across IT Delivery.
* Participatewith technical teams that are flexible to a growing business climate
* Enablethe necessary changes to continually "wow" our customer base.
MANAGEMENTCOMPETENCIES
Leadership
* Communication - Conveys information and ideas toothers in a convincing and engaging manner through a variety of methods.
* LeadingThrough Vision and Values - Keepsthe organization's vision and values at the forefront of decision making andaction.
* ManagingChange -Initiates and/or manages the change process and energizes it on an ongoingbasis, taking steps to remove barriers or accelerate its pace; serves as rolemodel for how to handle change by maintaining composure and performance levelunder pressure or when experiencing challenges.
* ProblemSolving and Decision Making - Identifiesand understands issues, problems, and opportunities; obtains and comparesinformation from different sources to draw conclusions, develops and evaluatesalternatives and solutions, solves problems, and chooses a course of action.
* ProfessionalDemeanor -Exhibits behavioral styles that convey confidence and command respect fromothers; makes a good first impression and represents the company in alignmentwith its values.
* StrategyDevelopment - Developsbusiness plans by exploring and systematically evaluating opportunities withthe greatest potential for producing positive results; ensures successfulpreparation and execution of business plans through effective planning,organizing, and on-going evaluation processes.
Managing Execution
* Buildinga Successful Team - Usesan effective interpersonal style to build a cohesive team; inspires andsustains team cohesion and engagement by focusing the team on its mission andimportance to the organization.
* Strategy Execution-- Ensures successful execution across of business plans designed tomaximize customer satisfaction, profitability, and market share througheffective planning, organizing, and on-going evaluation processes.
* Drivingfor Results - Setshigh standards of performance for self and/or others; assumes responsibilityfor work objectives; initiates, focuses, and monitors the efforts of selfand/or others toward the accomplishment goals; proactively takes action andgoes beyond what is required.
Building Relationships
* CustomerRelationships - Developsand sustains relationships based on an understanding of customer/stakeholderneeds and actions consistent with the company's service standards.
* GlobalMindset - Supportsemployees and business partners with diverse styles, abilities, motivations,and/or cultural perspectives; utilizes differences to drive innovation,engagement and enhance business results; and ensures employees are given theopportunity to contribute to their full potential.
* StrategicPartnerships - Developscollaborative relationships with fellow employees and business partners bymaking them feel valued, appreciated, and included; explores partnershipopportunities with other people in and outside the organization; influences andleverages corporate and continental shared services and/or discipline leaders (e.g.,HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives;maintains effective external relations with government, business and industryin respective countries; performs effectively as a liaison between locations,disciplines, and corporate to ensure needed resources are received andcorporate strategies are understood and executed.
* OrganizationalCapability -Evaluates and adapts the structure of assignments and work processes to bestfit the needs and/or support the goals of an organizational unit.
* TalentManagement -Provides guidance and feedback to help individuals develop and strengthenskills and abilities needed to accomplish work objectives.
Learning and Applying ProfessionalExpertise
* TechnicalAcumen -Understands and utilizes professional skills and knowledge in a specificfunctional area to conduct and manage everyday business operations and generateinnovative solutions to approach function-specific work challenges.
* BasicCompetencies -Fundamental competencies required for accomplishing basic work activities.
* Basic Computer Skills - Uses basic computer hardware and software (e.g.,personal computers, word processing software, Internet browsers, etc.).
* Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly,correctly, and in a way that allows one to solve work-related issues.
* Oral Comprehension - Listens to and understands information and ideaspresented through spoken words and sentences.
* Reading Comprehension - Understands written sentences and paragraphs inwork related documents.
* Writing - Communicates effectively in writing asappropriate for the needs of the audience.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
JOB SUMMARY
We arelooking for a knowledgeable Exchange/Office 365 Engineer to join ourcollaborative Workplace Engineering team. This associate will lead the designand engineering of Exchange for Marriott's people first workplace using designthinking, inclusive user experiences, and a Gen-Z/Millennial mindset. Technologyis constantly evolving so this associate should be comfortable with identifyingthe trends that matter, incorporating them into our services, and working withothers to figure out how best to use them to enable those we work with.Simplicity, automation, and self-empowerment are more than just words for us,they are core to our mission so this associate will be expected to design tothese standards. There is a high degree of collaboration within our teams so asense of humor, clear communication, and empathy are needed to ensure that ourideas and strategies are diverse and well thought out.
CANDIDATE PROFILE
Education and Experience
Required:
* 5 years of experience/knowledgeof directory, e-mail, and virtual services at a senior engineering level withina Fortune 250 company with significant scale.
* 3 years of experience with enterprise class cloud and hosted services such asOffice 365, AWS, Horizon Air, Google Cloud.
* Demonstrableability to build and craft virtual and automatic capabilities that support enduser computing platforms.
* Experiencecollaborating and engaging remote/offshore development and support teams.
.
Preferred:
* BSin Computer Science, Engineering or related field. Equivalent work experiencewould be considered in lieu of degree
* Adeep understanding of integrating emerging technology into a large scale environmentusing both on premise and cloud infrastructure.
* Ableto translate quality assurance, risk management, and security considerationsand impact on a technology environment; and communicate those to key stakeholders
* Detailedunderstanding of the end to end lifecycle related to desktops, mobile,wearables, telephony and other forms of computing.
* Abilityto design complete processes; and resolve complex problems.
* Familiaritywith global, diverse, customer centric work cultures.
* Assesscustomer needs, creatively design solutions, influence others to adopt theappropriate course of action.
* Articulatecomplex ideas into easy to understand and intuitive business terms.
* Leadand influence others in a managed service environment through the nurturing ofpositive relationships and team first approaches.
* Demonstratesstrong executive presence and critical thinking skills.
* Recentexperience with large scale Exchange migrations.
CORE WORK ACTIVITIES
* Designdirectory and e-mail experiences and services for a multi-national, largescale, diverse Fortune 500 company.
* Architectand deploy technology services, such as Microsoft Exchange Server, ActiveDirectory, and Ping Federate
* Manageand configure systems in Microsoft Azure and other public cloud offerings.
* Movedata into Office 365
* Administersystems both on-prem and in the cloud through the use of Powershell.
* Analyseuser behaviors, industry trends, and other data points to continuously improvethe AD and Exchange environments.
* Socializeand build consensus across the organization in support of your designs.
* Modifyyour approach to handle diverse customers, priorities, and situations.
* Presentto executives, influencers, and other key partners in a clear, concise,significant manner.
* Partnerwith delivery partners to invent and deliver solutions in the most userfriendly way.
* Incorporateknowledge of border and perimeter services to ensure our data is secure.
* Understandhow Microsoft services influence fax, print, mobile devices, and securityservices.
* Recruitand represent technology to our business customers.
* Partner,network, and collaborate with business and other technology resources toenhance, engineer, and optimize your platform.
* Lead2nd/3rd level outsourced support as it relates to messaging both at the gatewayand for Exchange 2010, 2013, and Office 365.
* Providetechnical leadership for 10-15 technical resources in the evaluation, testing,design, and integration of new technologies into the Operations Environment.
* Leadengineering design reviews, operational readiness assessments, and servicevalidation initiatives.
* Develop,execute, and validate scripting for reporting, data collection, and performanceanalysis.
* Leadconfiguration analysis and standardization activities to ensure technology is introducedinto the production environment in a healthy state.
* Facilitatethe successful integration of all engineering activities into the ServiceTransition process.
* Validatesystems design packages, troubleshooting diagrams, run books, and 15-minute drillsfor service restoral.
* Engagewith Service Delivery team in reviewing performance metrics, customer feedbackon evolving requirements, and service improvement initiatives.
* Demonstratesauthoritative knowledge of messaging (Microsoft Exchange) and mail bordersolutions.
* Effectivelyengage suppliers, vendors, OEMs and other third parties to ensure consistentand effective execution of services across IT Delivery.
* Participatewith technical teams that are flexible to a growing business climate
* Enablethe necessary changes to continually "wow" our customer base.
MANAGEMENTCOMPETENCIES
Leadership
* Communication - Conveys information and ideas toothers in a convincing and engaging manner through a variety of methods.
* LeadingThrough Vision and Values - Keepsthe organization's vision and values at the forefront of decision making andaction.
* ManagingChange -Initiates and/or manages the change process and energizes it on an ongoingbasis, taking steps to remove barriers or accelerate its pace; serves as rolemodel for how to handle change by maintaining composure and performance levelunder pressure or when experiencing challenges.
* ProblemSolving and Decision Making - Identifiesand understands issues, problems, and opportunities; obtains and comparesinformation from different sources to draw conclusions, develops and evaluatesalternatives and solutions, solves problems, and chooses a course of action.
* ProfessionalDemeanor -Exhibits behavioral styles that convey confidence and command respect fromothers; makes a good first impression and represents the company in alignmentwith its values.
* StrategyDevelopment - Developsbusiness plans by exploring and systematically evaluating opportunities withthe greatest potential for producing positive results; ensures successfulpreparation and execution of business plans through effective planning,organizing, and on-going evaluation processes.
Managing Execution
* Buildinga Successful Team - Usesan effective interpersonal style to build a cohesive team; inspires andsustains team cohesion and engagement by focusing the team on its mission andimportance to the organization.
* Strategy Execution-- Ensures successful execution across of business plans designed tomaximize customer satisfaction, profitability, and market share througheffective planning, organizing, and on-going evaluation processes.
* Drivingfor Results - Setshigh standards of performance for self and/or others; assumes responsibilityfor work objectives; initiates, focuses, and monitors the efforts of selfand/or others toward the accomplishment goals; proactively takes action andgoes beyond what is required.
Building Relationships
* CustomerRelationships - Developsand sustains relationships based on an understanding of customer/stakeholderneeds and actions consistent with the company's service standards.
* GlobalMindset - Supportsemployees and business partners with diverse styles, abilities, motivations,and/or cultural perspectives; utilizes differences to drive innovation,engagement and enhance business results; and ensures employees are given theopportunity to contribute to their full potential.
* StrategicPartnerships - Developscollaborative relationships with fellow employees and business partners bymaking them feel valued, appreciated, and included; explores partnershipopportunities with other people in and outside the organization; influences andleverages corporate and continental shared services and/or discipline leaders (e.g.,HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives;maintains effective external relations with government, business and industryin respective countries; performs effectively as a liaison between locations,disciplines, and corporate to ensure needed resources are received andcorporate strategies are understood and executed.
* OrganizationalCapability -Evaluates and adapts the structure of assignments and work processes to bestfit the needs and/or support the goals of an organizational unit.
* TalentManagement -Provides guidance and feedback to help individuals develop and strengthenskills and abilities needed to accomplish work objectives.
Learning and Applying ProfessionalExpertise
* TechnicalAcumen -Understands and utilizes professional skills and knowledge in a specificfunctional area to conduct and manage everyday business operations and generateinnovative solutions to approach function-specific work challenges.
* BasicCompetencies -Fundamental competencies required for accomplishing basic work activities.
* Basic Computer Skills - Uses basic computer hardware and software (e.g.,personal computers, word processing software, Internet browsers, etc.).
* Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly,correctly, and in a way that allows one to solve work-related issues.
* Oral Comprehension - Listens to and understands information and ideaspresented through spoken words and sentences.
* Reading Comprehension - Understands written sentences and paragraphs inwork related documents.
* Writing - Communicates effectively in writing asappropriate for the needs of the audience.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.