Seasonal Customer Service, Retail Part Time: Capital City, PA
Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our #1 priority. As a Customer Service Associate, youll perform placement and replenishment of merchandise on the selling floor, complete price changes, set up sales, and fill customers on-line orders. As the holiday season progresses, youll create an exceptional shopping experience by engaging with customers, completing register transactions and delivering a clean, neat, and easy to shop environment.
Click here to see the full job description for the Seasonal Retail Customer Service Associate, including all essential functions and qualifications.
Seasonal Customer Service Associate shift start times will vary by location. Shift start times include:
- Early Mornings - Shift starts between 4 am and 6 am
- Mid Mornings - Shift starts between 7 am and 10 am
- Afternoons - Shift starts between 11 am and 2 pm
- Mid Afternoons - Shift starts between 3 pm and 5 pm
- Evenings - Shift starts between 6 pm and 9 pm
- Late Evenings - Shift starts between 10 pm and midnight
Essential Functions Include:
Ensuring the in-store and online customer are always the #1 priority
Assisting in pulling merchandise from the selling floor and stock rooms to fill on-line orders
Engaging with customers and assisting them in fulfilling their shopping needs
Completing transactions using our point of sale registers
Maintaining sales floor and fitting room recovery standards
Executing merchandising tasks including placement of merchandise, movement of fixtures and merchandise, stockroom maintenance and organization, replenishment of the sales floor, and execute price changes
Executing signing in a timely and accurate manner to include organization, maintenance, sign set-up and removal
Flex between tasks as directed by a Supervisor
Regular, dependable attendance and punctuality
Perform other duties as necessary
No prior experience is required. Seasonal Customer Service Associates should have excellent communication skills, enjoy engaging with customers, and be comfortable using technology. Along with a strong sense of urgency, he/she should possess the ability to work both independently and as part of a team. This position involves standing for at least two consecutive hours, and involves lifting at least 30 lbs. Must be available to work a flexible retail schedule, which may include day, evening, weekend and/or holidays, based on department and/or store/company needs.
This job overview is not all inclusive. In addition, Macys, Inc. reserves the right to amend this job overview at any time. Macys is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Macy's, the largest retail brand of Macy's, Inc. (NYSE:M), delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. Via its stores, e-commerce site, mobile and social platforms, Macy's offers distinctive assortments including exclusive and fashion brands. Our flagship stores -- including Herald Square in New York City, Union Square in San Francisco, State Street in Chicago, Dadeland in Miami and South Coast Plaza in Southern California -- are known internationally as leading destinations for visitors. Building on a more than 150-year tradition, we help strengthen communities by supporting local and national charities giving more than $69 million each year to help make a difference in the lives of our customers.
*Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of SFPC Art. 49 and LA MC ch.XVIII Art. 9. Learn more about your rights under the Philadelphia Fair Chance Hiring Law.