Staffmark Field Service Technician job in North Little Rock, AR

Company
Staffmark
Job Title
Field Service Technician
Job Type
Full-time, Part-time
Location
4550 John F Kennedy Blvd., Suite C
North Little Rock, AR 72116
This is a full time, hourly position. The Field Technician is responsible for handling first and second level support of service requests and onsite service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.


IT Support relating to issues with the internal systems and network infrastructure


Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.


Support services for virtualization technologies: Microsoft


Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.


Administer hosted and cloud solutions for clients using technologies that meet their requirements


Support disaster recovery solutions


Remote access solution support: VPN, Terminal Services


Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets


Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review


Document maintenance for all computer systems and network infrastructure


Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages


System documentation maintenance and review of ConnectWise


Please apply online at staffmark.com and contact our admin team at 844-540-1963


North Little Rock Office 5098



Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Additional Info

Additional

  • Bachelor?s Degree in Management Information Systems or at least 4 year? work experience
  • Microsoft Certified Professional
  • The ability to perform net admin responsibilities for clients on a weekly basis.
  • The ability to lead projects and stay on budget.

  • Job Industries

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