Front Office Administrative Support Specialist - Full-time / Part-time

Front Office Administrative Support Specialist
This position is looking for 3 Front Office Administrative Support Specialists!
Monday-Friday, Flexible hours!

POSITION PURPOSE AND OBJECTIVES


The job of the Front Office Administrative Support Specialist is to assist all departments in regards to unemployment processing. The Front Office Administrative Support Specialist should be familiar with standard concepts, practices, and procedures within their job role. They must have the ability to take initiative and work independently with little supervision as well as work well with varying levels of internal management staff while maintaining positive working relationships with clients, peers and other team members. This role reports directly to the Administrative Support Team Lead.


PRIMARY JOB FUNCTION


Slice, open and sort daily mail and distribute to Mail Collection Center

Maybe required to take company mail to the post office in the afternoons

Check all returned mail and distribute to assigned resource

Pick up and post mail and distribute to appropriate resource

Stamp all incoming claims in the morning

Sort, barcode, and batch claims for Advanced Capture and distribute to appropriate resource

Enter claims into computer and distribute to assigned resource

Index exceptions for Advanced Capture Claims

Complete exceptions in Workflow for Advanced Capture Claims


Print, enter, sort, and distribute documents from claims

Provide assigned resource with claim counts from claims

Prepare folders for distribution boxes

Clear out unknown folder next to copier in Building A, downstairs

Collect, sort, batch, scan, and email forward mail to clients

Send all regular CTC's out to clients for favorable decisions

Enter North Dakota, Mississippi SIDES, and Missouri Notice of Wages Claims

Print and enter claims, decisions, and hearings from Florida and Massachusetts websites and distribute to appropriate resource

Keep log of hearings printed from Florida website for cross referencing purposes

Staple, sort, and social documents from websites

Enter Massachusetts claims and provide to assigned resource for indexing

Monitor incoming faxes and route, print, and distribute accordingly

Forward documents to cancelled clients

Enter claim counts from all sources, calculate totals, and distribute to assigned resources

Manage all company supply requests and order as needed. Distribute to individuals or assigned area.

Pick up and prep ACR responses for mailing and distribute to appropriate resource

Check and Commit all batches in the Awaiting Commit folder in Onbase.

　 Maintain and update the Advance Capture Claim Book

Maintain and update Main Advanced Capture counts and calculate totals

Sort Advanced Capture Claims and prepare for scanning

Enter North Dakota, Mississippi SIDES, and Missouri Notice of Wages claims and distribute to appropriate resource

Index batches from "TNT from Disk Queue and TNT "Other".

Offer back up support to Front Office Reception Desk when needed


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Front Office Administrative Support Specialist





High School Diploma or Equivalent




 1 year working in an Administrative position preferred but not required



 To be considered for an internal transfer for this position you will need to have been employed in your current position for a minimum of 12 months. All internal candidates will require 12 months of satisfactory performance evaluation and be within good standings of all Company Policies.