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Hours Full-time
Location Wayne, PA
Wayne, Pennsylvania

About this job

Job DescriptionThe Whole Body Team Leader provides overall leadership and supervision of the Whole Body Department, including sub-teams. Leads, mentors, and develops the team to achieve and surpass all department goals. Responsible for Team Member hiring, development, and out placement from team (termination must be approved by Store Leadership). Also responsible for profitability, expense control, buying/merchandising, regularity compliance, and special projects as assigned. Complete accountability for all aspects of department operations. Maintains a positive company image by providing courteous, friendly, and efficient customer service. Essential Duties and Responsibilities: TEAM MEMBER DEVELOPMENT 1. Consistently, communicate and model Whole Foods vision and goals. 2. Interview, select, train, develop, and counseling Team Members in a manner, which builds and sustains a high performing team and minimizes turn over. Make hiring and termination decisions with guidance of Store Leadership. 3. Establish and maintain a positive work environment, which sustains an exceptionally high level of Team Member morale. 4. Select and develop supervisors as potential Team Leaders. 5. Provide timely, thorough and thoughtful Job Dialogues. 6. Communication and maintain employee safety and security standards. 7. Attend and actively participate in all team and store meetings as assigned by Store Leadership. FINANCIAL MANAGEMENT 1. Manage inventory and pricing to achieve targeted gross profit margin. 2. Project weekly sales and annual expenses, and prepare annual operating budget. 3. Achieve budgeted expense levels. Achieve department profit, and store profit contribution targets. 4. Maintain exceptional level of customer service. 5. Maintain awareness of new products, and regularly incorporate new products into overall product mix. 6. Manage the buying/ordering process to meet Whole Foods Market quality standards, maintain competitive pricing and achieve targeted sales. 7. Establish and maintain positive and productive vendor relationships. MERCHANDISING/MARKETING MANAGEMENT 1. Develop and maintain creative store layout and product merchandising. 2. Establish creative and competitive weekly and monthly "specials' which support established merchandising and marketing themes. 3. Sustain exceptional level of knowledge/awareness of relevant competitors and industry trends. 4. Continually increase the product knowledge level of you and your team using all available resources. 5. Maintain overall department cleanliness. COMMUNICATION 1. Establish and maintain a collaborative and productive working relationship with Store Leadership, the Regional Whole Body Team, Team Leaders, and all Team Members. Revised 08/10 2. Model and cultivate effective inter-department and inter-store communication, including conducting effective department meetings. 3. Work a variety of shifts. 4. Use courteous and proper etiquette when answering the phones and pages. MANAGEMENT REPORTING 1. Provide accurate, complete information in daily, weekly, monthly, annual and "ad hoc" management reports. 2. Thorough and complete documentation in support of Team Member discipline and counseling activities. REGULATORY COMPLIANCE Maintain comprehensive knowledge of, and ensure compliance with relevant regularity rules and standards, including: OSHA Department of Labor Health and Sanitation FDA Department of Agriculture Weights and Measures Americans with Disabilities Act (ADA) At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.