Bilingual Passenger Service Agent - Full-time

G2 is looking for candidates with exceptional customer service skills and must be bilingual (Spanish). The ideal candidate will have previous customer service experience and is required to assist with all passengers and clients. This position is responsible for greeting passengers, clients and airline personnel in a professional and courteous manner.

Job Description:Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination / gate locations (International & Domestic destinations) for reference documents.Provide general information to passengers, directions and flight information as well as provide special services (Courtesy chairs/bag carts) as required.Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize.Summon the security supervisor and refer difficult or uncooperative passengers to security.Keep Supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.Must project a positive image and respond to inquiries from clients, staff and public in a courteous manner.Attend meetings and in-services as required by G2.Utilize appropriate communications channels and maintain records, reports, and files as required.Other duties may be performed due to company and operation needs.

RequirementsHigh School Diploma/GED Required. Must be able to obtain and maintain LAX Airport BadgePass pre-employment drug screen/criminal background check.

We offer a competitive salary plus benefits