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Team Lead for Scheduling
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 265 - 15226 Brookline, Pennsylvania |
About this job
We are a busy and growing home care company that services Southwest Allegheny and Washington Counties. Our office is based in Bethel Park. We are is seeking a uniquely talented individual to oversee our scheduling activities and team of 6.
Our Service Coordination (scheduling) team matches CAREGivers with potential Clients in order to provide great care, great service and a great experience for our seniors who want to remain at home and be as independent as possible. In our call center, we all work very closely together and wear multiple hats throughout the day - supporting our CAREGivers, supporting our Clients and supporting our Co-Workers.
We are looking for the RIGHT person to join us in our efforts to be the BEST home care company for our clients, the best employer for our CAREGivers and the BEST Co-Workers in the office. We work hard and there is no room for drama - we want team players who are willing to do what it takes!
Ask yourself...Do I Have What it Takes?
Do I relate to how special it is to take care of another because I have done so?
Do I have a welcoming, pleasant and warm telephone voice?
Do I take responsibility for not only my job, but for doing the right thing for the company?
Do I get BORED when I am not busy?
Do I juggle multiple activities at the same time or do I panic or get stressed when I cant finish one before the other?
Do I like to solve puzzles, ask questions and suggest solutions?
Do I like to lead a team- Am I willing to be responsible for the work of others, set the tone for the pace of work, correct and teach when a mistake is made and do what it takes to get the job done?
Do I have the patience to coach others so that they feel successful?
Do I have a positive presence and have fun at work?
Do I obsess over details and share with others who need them to do their job?
Can I build relationships with my staff so that they trust that I look out for them?
Do I step up and make suggestions and take the lead or Do I wait to be told what to do?
If you answered YES to these questions, we want to meet you!
We offer our Key Players a Competitive Salary, Benefit Package including Medical, Dental, Vision and supplemental insurances, Paid Time Off, Flexible Work Schedule, Professional Development, Recognition Bonuses, a Supportive Work Environment and a Rewarding Job that makes a difference in the lives of others!
Our Service Coordination (scheduling) team matches CAREGivers with potential Clients in order to provide great care, great service and a great experience for our seniors who want to remain at home and be as independent as possible. In our call center, we all work very closely together and wear multiple hats throughout the day - supporting our CAREGivers, supporting our Clients and supporting our Co-Workers.
We are looking for the RIGHT person to join us in our efforts to be the BEST home care company for our clients, the best employer for our CAREGivers and the BEST Co-Workers in the office. We work hard and there is no room for drama - we want team players who are willing to do what it takes!
Ask yourself...Do I Have What it Takes?
Do I relate to how special it is to take care of another because I have done so?
Do I have a welcoming, pleasant and warm telephone voice?
Do I take responsibility for not only my job, but for doing the right thing for the company?
Do I get BORED when I am not busy?
Do I juggle multiple activities at the same time or do I panic or get stressed when I cant finish one before the other?
Do I like to solve puzzles, ask questions and suggest solutions?
Do I like to lead a team- Am I willing to be responsible for the work of others, set the tone for the pace of work, correct and teach when a mistake is made and do what it takes to get the job done?
Do I have the patience to coach others so that they feel successful?
Do I have a positive presence and have fun at work?
Do I obsess over details and share with others who need them to do their job?
Can I build relationships with my staff so that they trust that I look out for them?
Do I step up and make suggestions and take the lead or Do I wait to be told what to do?
If you answered YES to these questions, we want to meet you!
We offer our Key Players a Competitive Salary, Benefit Package including Medical, Dental, Vision and supplemental insurances, Paid Time Off, Flexible Work Schedule, Professional Development, Recognition Bonuses, a Supportive Work Environment and a Rewarding Job that makes a difference in the lives of others!
Each Home Instead franchise is independently owned and operated.