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in Seattle, WA

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About this job

Aloha~

Tommy Bahama is a lifestyle company that defines relaxed, sophisticated style. From its casual-yet-upscale collections of men's and women's apparel, swimwear, footwear, accessories and home furnishings to island-inspired cuisine and cocktails with a signature twist at our restaurants, your island escape is well within reach. Tommy Bahama is looking for qualified team members to join our efforts to create an island lifestyle that inspires the world to relax.

MISSION

This hands-on position is responsible for maintaining the EDI (Electronic Data Interchange) technical standards, identifying EDI solutions to business needs and constantly improving the effectiveness of our EDI communications. Identify, troubleshoot, and resolve issues as they relate to systems and processes. Position is responsible for providing Level 1 and 2 support for EDI, as well as intermittent Level 1 support for other Blue Cherry supply chain applications.

KEY RESULTS AREAS

EDI Processing
  • Check for accuracy on inbound and outbound EDI transactions.
  • Make corrections, as needed in EDI translator or other Tommy Bahama systems.
  • Ensure timely and correct transfer of data to Tommy Bahama systems
  • Provide support to customer service to resolve EDI related orders, ASN, invoice, 3PL transactions, etc. issues.
  • Troubleshoot and resolve EDI translator processing issues. Work closely with translator vendor, VANs and/or trading partners as needed.

EDI System Administration
  • Work with vendors to add and configure new trading partners, transactions, etc.
  • Maintain the trading partner profile, item cross-reference file, and all other support files
  • Develop and execute test plans related to EDI translator or other Tommy Bahama systems.
  • Identify opportunities to improve EDI operations and processing. Work closely with IT to design, implement and test improvements and/or break/fix.
  • Evaluate and document business processes from end to end.
  • Assist project manager and functional analysts in a variety of tasks, including training, testing documentation across the entire scope of the supply chain applications
  • Work with Internal Business Stakeholder to prioritize EDI projects
EXPERIENCE, TALENT AND EDUCATION
  • Bachelor’s degree in Business, Engineering, Mathematics, Information Technology or related field or 2-3+ years relative experience
  • 2+ years’ experience EDIFACT standards, especially orders, inventory, invoices
  • Experience with EDI communications standards and protocol (i.e. VAN, FTP)
  • Experience writing functional specifications and test plans
  • Drive tasks to completion, including work with 3rd party software vendors and customers
  • Demonstrated high level of attention to detail.
  • Strong analytical skills, creative problem solving and sound technical judgment
  • Ability to adjust priorities and work in a continuously changing environment
  • Ability to self-start and self-motivate
  • Demonstrated ability to listen well and translate the needs of customers into system solutions.
  • Demonstrated strong organizational and time management skills.
  • Must be able to communicate effectively with a variety of people who have different skill levels of technical competence.
  • Must have excellent technical and non-technical writing skills.
  • Must be able to communicate clearly and concisely both orally and in writing.
  • Demonstrated excellent customer service approach in all situations
Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama participates in E-Verify. Details in English and Spanish . Right to Work Statement in English and Spanish .