Customer Service Rep - Full Time - Full-time

We are looking for outgoing individuals with great communication skills to join our team as customer service associates. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry level position. People skills are a must!

Primary responsibilities for the Customer Service and Sales Representative role include:

• Representatives use tablets to reach out to customers
• Representatives verify account information.
• Representatives greet customers warmly and professionally
• Representatives will help to upgrade accounts.
• Representative assist with placing customer orders, or renewing their contracts.
• Representative answer customer questions about promotions or terms of sale.
• Representative suggest solutions about what products meet the needs of the client.
• Representatives inform customer of deals and promotions.
• Representative utilize computer technology to handle high sales volumes and place orders.
• Representative work with customer service manager to ensure proper customer service is being delivered.
• Representatives report to management on overall daily numbers .

Required Skills:

• Excellent communication, customer service, interpersonal, and typing skills
• Ability to work efficiently and effectively in a multi-task customer service environment
• Strong decision making ability
• Problem solving skills
• Strong oral communication skills including active listening
• Excellent organization skills
• Effective and accurate decision making skills