Client Services Representative / Inside Sales Assistant - Full-time

Headway Workforce Solutions is screening applicants on behalf of Ferguson Enterprises for an immediate opportunity in the Client Services field.

Hours will be 11:00 a.m. - 8:00 p.m. Monday - Friday

Responsibilities:

• Answer customer questions regarding products, prices and availability of stock

• Accurately provide quotes to customers

• Note all client conversations with detailed memos

• Respond within 24 hours to all emails and phone calls

• Maintain and update information in inventory management system

• Provide excellent customer service

• Answer all questions regarding exchanges, returns, and special orders

• Promote sales as well maintain existing customer relationships
   

Qualifications:

• 4 year college degree or Associates degree preferred but not required

• Must excel in customer service and enjoy interaction with others

• Must have ability to work effectively with deadlines and in fast-paced environment

• Ability to present a positive phone presence

• Knowledge of Microsoft Word and Excel required

• Minimum typing speed of 35 wpm required

• Previous experience working with online orders or inventory helpful

Salary $13.50 / hour - Wonderful Career Start

Ferguson is an equal opportunity employer as well as a government contractor that abides by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.