Operation Center Analyst

Whelan Security is looking for bright and talented professionals who wish to share in the unique culture of our family business – one where our people feel inspired, encouraged, and rewarded. Now is your opportunity to join our world-class team as one of the fastest growing contract security companies in the country!

Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Operations Center Information Analyst will provide direct-support services to the financial sector business-information and communications operations hub. Responsible for providing a superior level of service; compiling reports, data, and business intelligence to assist in business continuity, resiliency and incident management. The Operation Center Analyst is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the Whelan Values.

Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun

Qualifications

Successful candidates must meet the following requirements:

• Legally authorized to work in the United States
• At least 21 years of age or older as required by applicable law or contractual requirements
• Demonstrate a stable work history
• Pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state and federal), drug test, aptitude tests, skills assessment, interviews, and personality profile (behavioral assessment)
• 0-4 years’ experience in customer service, technology, business, or communications areas or closely related fields
• Experience in Intelligence cycle and business processes desired but not required
• Two years’ experience with Microsoft Office, SharePoint, Notifind, or comparable content management system
• Familiarity at MS Excel and/or MS Access is desired
• Ability to critically think and problem solve in high stress environments
• Ability to organize, coordinate and execute administrative support tasking
• Ability to compose, write and deliver pertinent analytical information products

Education

Candidates must meet the following educational requirements:

• Possess at least a high school education or equivalent (GED) – college degree preferred
• Recent graduates encouraged to apply
• Four-year college degree in business, economics, communications, IT, psychology or closely related field (or equivalent previous work experience)
• Certificates showing specializations are desired but not required

Why Whelan?
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits, (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!

Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.

Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.

Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.

Apply Now!
At Whelan, we are passionate about our employees. If you have a passion for people and wish to join a family-owned, industry leading organization – APPLY NOW!

Click “Apply” to begin the application process immediately; For more information, you can also call us at 301-459-2355.

Washington, DC 20036