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in Richmond, VA
Shipping & Receiving Associate - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | Richmond, VA Richmond, Virginia |
About this job
The Shipping & Receiving Associate is responsible for assisting in the shipping and receiving of parts associated with In-Home Repairs, and providing professional, timely, accurate and courteous customer service to both internal and external customers.
Equal Opportunity Employer / Disability / Vet.
- Assists in the movement of parts associated with Physical Truck Inventories and Reverse Flow
- Assists in loading/unloading Service Trucks and Delivery vehicles
- Assists in the shipping and receiving process for outgoing parts shipped to the Parts Distribution Center (PDC)/Inventory Rebalancing Center (IRC) or other locations
- Assists in Processing Reverse Flow Parts Returns Surplus and Core
- Assists in conducting Truck Stock Inventories
- Picks up return parts, local purchase parts, deliver parts from drop sites, and suppliers
- Ships out supplies, tools and necessary items to Technicians and Technical Managers
- Counts and records receipts for parts and merchandise
- Reads and understands documents, such as safety rules, operating and maintenance instructions and other Quality Management Systems (QMS)-based procedural documents, and ensures adherence to applicable safety and environmental rules in order to provide a safe business for customers and associates
- Maintains cleanliness and organization of shipping, receiving, staging and inventory areas
- Performs other duties as assigned
- Ability to read, write and speak English
- Ability to follow directions and solve problems
- Ability to handle multiple tasks in stressful situations and work in a fast-paced environment
- Ability to apply appropriate use of personal protective equipment (i.e., back belt, safety glasses), where applicable
- Ability to work in a non-air conditioned environment, where applicable
- Ability to work variable and flexible hours, including overtime
- Assists in loading/unloading Service Trucks and Delivery vehicles
- Ability to follow Home Services Quality Management System (QMS) guidelines
- Ability to be open to change and to implement change quickly and effectively
- Ability to provide superior customer service, with excellent two-way communications skills with both internal and external customers
- Strong organization, planning and time management skills
- Ability to manage own performance by keeping commitments and deadlines
- Ability to contribute to team development by sharing best practices and developing personal performance
- Ability to work in a high stress and fast-paced environment with minimal supervision
- Ability to take initiative and act with a sense of urgency
- Ability to be results driven
- Assists in the shipping and receiving process for outgoing parts shipped to the Parts Distribution Center (PDC)/Inventory Rebalancing Center (IRC) or other locations
- Empowerment skills
- Ability to constantly lift and carry up to 10 lbs
- Ability to occasionally lift, carry, push or pull up to 100 lbs
- Ability to constantly reach outward, handle and finger objects, walk and type using a keyboard
- Ability to frequently twist, turn and sit
- Ability to occasionally bend, squat, kneel, climb, crawl, reach above shoulder and stand
Equal Opportunity Employer / Disability / Vet.