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About this job

Responsibilities include:

Review and enters insurance information into the computer.

Update claim records following process procedures and guidelines, enter notes into client's system.

Analyze insurance records to determine accuracy of settlement offer, evaluates settlement amount to ensure the customer and client receive all possible funds, including verifying all options are included on the vehicle evaluation, and breakdown is accurate and complete.

Follow up with insurance carrier to ensure payment is received in a timely manner.

Execute system generated letters, fax, email, and make inbound/outbound calls to customers, agents, insurance carriers, and GAP carriers.

Communicates with GAP providers regarding the file status and ensures payment is received in a timely manner.

Performs a pre-gap & post gap review to determine the accuracy of payment.

Submit and follow up for a supplemental claim if appropriate.

Consistently achieves department standards of productivity and accuracy.

Schedule adherence and professional demeanor presented at all times, in all circumstances.

Maintains the security and confidentiality of the facility and computer system, programs and client information.




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.