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Hours Full-time, Part-time
Location 5985 State Bridge Road
Duluth, Georgia

About this job

Job Overview:

At Macy’s, we’re moving fast—we’re at top speed to become America’s premiere omni-channel retailer. Macy’s technology hub, Macy’s Systems and Technology (MST) strives to set the pace by providing seamless and compelling shopping experiences for our Macy’s and Bloomingdale’s customers. MST is creating innovative technology solutions to support these experiences and define the future of retailing.

Macy’s Systems & Technology is seeking a Sr. IFS, Implementation Specialist for our Infrastructure Implementation team. This position is a top level technical and project management contributor who acts independently with minimal direction to support the management team in providing leadership, project management, and technical consulting and expertise within IFS. Functions as a technical and project management resource in the design, testing and implementation of complex solutions for new store build outs, remodels and major implementations. Perform other duties as assigned.

Essential Functions:

• Independently works with management to establish business needs and goals and elicits requirements for development of highly complex solutions. Ensures that solutions are thorough and accurate and conform to Macy’s Technology and SPACE budget standards.
• Leads the preparation of detailed specifications, project scopes and objectives, from which installations will be designed, tested and installed. Serves as an internal consultant on complex problems or technical systems design challenges on both new build outs and existing space remodels.
• Ensures that customer expectations are met with the technical solution. Keeps the customer and upper management well informed of concerns for completion of projects on a timely basis. Initiates alternatives for timelier, more efficient completion.
• Forms partnerships across functional lines within Macy’s Technology and the Business Units. Coordinates the implementation/installation phase with the Field Services Staff, vendors and the customer to provide the appropriate level of training, on-site support, equipment deliveries, and scheduling to ensure the success of each project.
• Provides leadership in project planning. Determines project needs in advance and establishes the appropriate timeline to complete projects on time. Works closely with management team to validate time keeping accuracy, invoice reconciliation, develop accruals, track resources, hardware/software costs and develop accurate short and long term forecasts based on project plans.
• Keeps current on present and future technologies. Seeks opportunities to improve current procedures for more efficient and effective project management. Leads the improvement process. Documents procedures, processes and standards.
• Conduct active dialogue with SPACE design and construction teams to assure Macy’s Technology is appropriately represented in all phases of a SPACE project. There will be interaction required at times with General Contractors as a supplement to the SPACE relationships. Key item is reinforcement of cabling requirements and guidelines for a project.
• Leads process improvement efforts and makes decisions affecting these changes.
• Coordinates and leads the preparation and compilation of information requested for executive level meetings.
• Makes recommendations to management for project Capital and Expense budgets.
• Advises management on technical / project issues and negotiates a successful resolution with Business Units.
• Requires occasional travel.
• Regular, dependable attendance & punctuality.

Qualifications:

Education/Experience:

• Bachelor's degree preferred.
• A minimum of 10 years of experience in project management and technical implementations preferred.
• Strong IT knowledge.

Communication Skills:

• Strong written and verbal communication skills.
• Ability to communicate effectively and partner with multiple resources across multiple levels.
• Ability to read, write and interpret documents.

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, division and analytical skills.

Physical Demands:

• Must be able to work independently with minimal supervision.
• This position requires regular ambulating, sitting, hearing, and talking.
• May occasionally involve stooping, kneeling, or crouching.
• May involve close vision, color vision, depth perception, and focus adjustment.
• Involves use of hands and fingers for typing on keyboard and using a mouse.
• May be a need to move or lift items under 10 pounds.

Other Skills:

• Strong leadership profile and excellent negotiation skills.

Work Hours:

• Ability to work a flexible schedule based on department and company needs.

Company Profile:

Macy’s Inc. is one of the nation’s premier retailers. With fiscal 2016 sales of $25.778 billion and approximately 140,000 employees, the company operates more than 700 department stores under the nameplates Macy’s and Bloomingdale’s, and approximately 125 specialty stores that include Bloomingdale’s The Outlet, Bluemercury and Macy’s Backstage. Macy’s, Inc. operates stores in 45 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com, bloomingdales.com and bluemercury.com. Bloomingdale’s stores in Dubai and Kuwait are operated by Al Tayer Group LLC under license agreements. Macy’s, Inc. has corporate offices in Cincinnati, Ohio and New York, New York.

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.