Housekeeper Part Time

Position Details

Cleans assigned rooms, halls and restrooms in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

 Essential Functions:

• Stocks housekeeping carts with supplies
• Transports cleaning materials to rooms for cleaning
• Thoroughly cleans rooms and restrooms according to department procedures
• Changes bedding if requested by guest
• Empties wastebaskets and transports trash and waste to disposal area.
• Replenishes supplies in room and bathroom per hotel procedures.
• Conducts final walk-around to assure that room meets hotel housekeeping standards. 
• Interacts on occasion with guests while cleaning guest and meeting rooms. Assists guest as needed.
• Reports maintenance repair problems in guest rooms, restrooms, corridors to Supervisor
• Ensures all lost and found items are turned in and logged on a daily basis.
• Assists in control of the linen counts; assists on collecting linen on delivery days
• Maintains a daily “check-out” and “stay-over” report
• Ensures sanitation guidelines are maintained
• Ensures all linen rooms and work areas are neat, clean and organized
• Performs other duties as assigned

 Non-essential Functions:

• May work in laundry room area loading washers and dryers and folding sheets.

 Education & Experience:

• High School Diploma or GED preferred
•  Must be able to obtain and maintain a West Virginia Greyhound Racing License
• Limited to no experience required; previous commercial cleaning and/or guest service experience preferred.

 Knowledge, Skills & Abilities:

• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures
• Ability to work quickly under pressure
• Ability to follow direction and instructions
• Guest service oriented; ability to adhere to Company’s GuestPath Universal Service Standards
• Understand the goals and vision of the organization, and demonstrate commitment to those goals in terms of individual and team performance
• Role model the GuestPath Universal Service Standards and interact positively through relationships with guests, coworkers, and supervisors displaying genuine concern and mutual respect for people’s needs
• Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the customer’s goodwill
• Ability to read in English a limited number of two¿ and three¿syllable words; ability to print and speak simple sentences.
• Ability to make simple addition and subtraction calculations.

 Physical Requirements:

• Frequent walking and standing for entire length of shift
• Frequent climbing of stairs
• Frequent bending, stooping, reaching, kneeling, and carrying
• Use of hands to operate cleaning equipment and complete scrubbing/washing duties
• Occasionally required to lift and/or move up to 50 pounds. 
• Visual acuity sufficient to inspect cleanliness of rooms and surfaces

 Environmental Working Conditions:

• Regularly exposed to fumes and toxic or caustic chemicals.
• Occasionally exposed to wet and/or humid conditions.
• Noise level may be moderate to loud