Laser Service Technician - Full-time / Part-time

We are seeking aCustomer Service Technicianfor our Manufacturing team inExton, PA. FARO is different: FARO innovates and develops fascinating 3D measuring and documenting technology, which is widely used for many technologically advanced industries including the automotive, aerospace, architecture and engineering industries. We have also contributed to many innovative, exciting projects, such as F1, The Red Bull Sage project (extreme skydive), the restoration of archaeological sites and many more. Not everyone is fit for FARO and the challenging role we are looking for: a natural problem solver with an empathetic mindset, who is looking for a challenging career within a dynamic workplace, where you can let your creativity shine and have the freedom to influence the solutions. This position requires: Associates Degree or equivalent training (eg. Military) in electronics, 1 yr exp in electronics assembly, testing, defect diagnosis and repair. Ability to use available soldering equipment to repair or modify printed circuit boards to IPC Standards. Familiarity with O-scopes, multimeters, spectrum analyzers, function generators and other common use electronic test equipment. High degree of manual dexterity. Ability to read schematic and assembly drawings. PHYSICAL REQUIREMENTS:Frequent lifting of very lightweight materials, some lightweight lifting, and occasional lifting of average to heavy weight materials of over 60 lbs. Some bending and stooping, occasional pushing, pulling and climbing, and frequent sitting, standing, reaching, upper body and arm rotation. Occasional use of hazardous chemicals. TOOLS AND EQUIPMENT USED: Hand and hand power tools, pallet jack, forklift, soldering iron, drill press, oscilloscope, multi-meter, cleaning and assembly chemicals, test and calibration fixtures, required safety devices, electrostatic discharge equipment, computer and common related peripherals. How you will make a difference @ FARO: ESSENTIAL FUNCTIONS: Work from checklists (Service, Production, & Quality), diagrams, schematics, drawings, kits, diagnostic Protocols, specifications and other documentation. Perform essential upgrades including the replacement of surface mount components on a wide range of electrical and electronic units, devices and products. Install PCB level and above firmware using a wide range of equipment including EPROM burners and flash programmers. Disassemble and reassemble electronic subsystems and simulate operations. Test and troubleshoot using computer software and testequipment/fixtures. Analyze units and diagnose electronic or electrical failures, which occur during any manufacturing or customer service operation. Utilize engineering Diagnostic Protocols and make recommendations for enhancement of these processes. Make any range of repairs or recommend repair methods to others as appropriate. Prepare required documentation and route units as required to maintain schedules and communicate related issues. Generate nonconformance reports (QPRs and VPRs) and track reoccurring problems. Determine causes of failures and communicate conclusion to engineering and to vendor technical contact as appropriate. Maintain specified equipment, checking operation and performing required routine setting adjustments or maintenance. Notify vendor of required repairs. Ensure electronic test equipment used in any operation is calibrated as required and maintain related records. Design and manufacture test fixtures to facilitate testing, troubleshooting or other processes. Take adequate precautions to protect and clean optical fibers during assembly, testing or repair of Tracker assemblies and/or sub-assemblies. FARO is a great company with excellent benefits for you and your family. FARO Technologies is an Equal Opportunity Employer and a Drug Free Workplace with Pre-Employment Drug Screening. EOE/AA/M/F/D/V (M)