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Hours Full-time, Part-time
Location Medford, MA
Medford, Massachusetts

About this job

Description

Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers at the counter, weigh and package prepared items as requested, answer questions about products, offer suggestions for meal solutions and respond with a sense of urgency
  • Utilize resources to increase knowledge of products and practices by connecting with team leaders and department managers and recognizing how featured items and themes tie into the department, particularly regarding Menu magazine
  • Ensuring High Quality Products & Ingredients

    • Follow Wegmans Guiding Principles and department job aides to consistently prepare quality products that meet Wegmans standards
    • Assist team members set-up and maintain Prepared Foods stations by ensuring products are well-merchandised, signs are properly displayed, product levels are maintained throughout the day, and supplies are organized to quickly and efficiently perform tasks
    • Perform closing procedures, including cleaning stations, storing prepared food to maintain freshness & quality, and leaving the department ready for tasks to take place efficiently the next morning
    • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
    • Living Who We Are

      • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
      • Work with supervisor to set and achieve goals for professional development
Qualifications

Seeking Candidates Who

  • Live our values: caring, respect, empowerment, making a difference, high standards
  • Possess teamwork & diversity awareness
  • Seek continuous learning opportunities
  • Provide incredible customer service
  • Ensure food & human safety
  • Possess organizational skills
  • Provide knowledge based service
  • Educate self and others about product knowledge
  • Use and explain Wegmans cooking techniques

Preferred Skills and Experience

  • Possess culinary knife skills
  • Food preparation experience
  • Customer service experience, preferably in a food service, restaurant, grocery or retail setting