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in Austin, TX
Manager, Case Management (RN) - Sign on up to 10k, Relo assistance available
•30 days ago
Hours | Full-time, Part-time |
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Location | Austin, TX Austin, Texas |
About this job
Description
Standard
Qualifications:
POSITION SUMMARY
The Manager of Case Management works in conjunction with other members of the interdisciplinary care team using a proactive approach to facilitate effective and efficient patient care during the hospital stay. The Manager of Case Management demonstrates initiative and self-direction in managing and providing oversight for the Case Management and Social Services Departments. This position is a working management position; the Manager of Case Management will perform all functions of Case Management in addition to supervising and ensuring staffing in the departments. Participates in providing patient specific care standards as directed, and follows service excellence standards to ensure high levels of patient satisfaction.
ESSENTIAL JOB RESPONSIBILITIES
The Manager of Case Management works in conjunction with other members of the interdisciplinary care team using a proactive approach to facilitate effective and efficient patient care during the hospital stay.Facilitate effective and efficient patient care during the hospital stay. Face-to-face visit with patients and/or family members for comprehensive assessment for discharge needs taking into account the patient's needs, current and prospective functional capacities, resources and support systems.
Follow-up visits and phone calls with patients and/or families as needed
Accurate and timely utilization review of patient charts to insure appropriate utilization of hospital resources and facilities
Provision of clinical information to 3rd party payers in support of the patient's admission and/or continued hospital stay
Active communication with the physicians regarding issues such as length of stay, admission and/or treatment criteria, and how to render services in the most cost effective setting
Comprehensive assessment that takes into account the patients needs, current and prospective functional capacities, resources and support systems.
Collaborative formulation of appropriate and realistic patient-centered discharge plans including the arrangement of any necessary follow-up services such as durable medical equipment, home health and/or placement
Advocacy in support of the patients right to self-determination
Acting as a liaison between patients, families, visitors, physicians, SDSAMC staff and/or other community service providers
Community information and referral
Thorough and timely documentation regarding the patients problems, goals, plans and/or relevant case management interventions
Participation in and/or facilitation of interdisciplinary care conferences
Analyzes case management and social work functions and data.
Prepares and reviews data analyses related to the effective of services: length of stay, avoidable days, reimbursement, resource utilization, and variances.
Liaison between senior hospital management and departmental staff to communicate facility and departmental goals.
Maintains regular and candid communication with the director to advise of departmental priorities and challenges and to recommend improvements.
Provides oversight and direction of department operations.
Directs concurrent reviews to ensure timeliness and accuracy and intervenes when patients do not meet medical necessity. Oversees and monitors processes to manage and respond to denials.
Able to assist department with workload changes as appropriate and necessary to meet patient and facility demands.
Participates in annual budgeting process and monitors departmental adherence.
Maintains communication among staff members in the department.
Assists director with employee performance evaluations, counseling, and interview process.
Adheres and upholds all service behaviors as listed in the I CARE value commitment and other departmental initiatives.
Employees conduct must reflect the Companys values and a commitment to the Code of Conduct ethics and compliance program.
Employee reflects SDSAMC Service Excellence standards in every interaction.