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Front Desk Agent
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Las Vegas, NV Las Vegas, Nevada |
About this job
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
Position Responsibilities and Duties:
* Greet and welcome guests upon arrival.
* Register guests into the computer, verifying reservation, address, and credit information. Promote the Starwood Preferred Guest Program and provide recognition and benefits to all present members.
* Accept payment for guests' accounts both at the time of registration and at checkout.
* Maintain a house bank and make a deposit and accurate report of receipts daily.
* Cash checks and exchange currency for guests.
* Issue key to and control entrance of safety deposit boxes.
* Post miscellaneous charges as requested.
* Assist guest with information regarding hotel facilities and local attractions.
* Book reservations for those guests who approach the Front Desk.
* Performs all other duties as assigned
Experience and Qualifications (Required):
* Prior luxury hospitality experience.
* High school or equivalent education preferred.
Experience and Qualifications (Preferred):
* Previous Starwood hotel experience preferred, but not required.
Knowledge/Skills/Abilities:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Must possess basic computational ability.
* Must possess basic computer
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
Position Responsibilities and Duties:
* Greet and welcome guests upon arrival.
* Register guests into the computer, verifying reservation, address, and credit information. Promote the Starwood Preferred Guest Program and provide recognition and benefits to all present members.
* Accept payment for guests' accounts both at the time of registration and at checkout.
* Maintain a house bank and make a deposit and accurate report of receipts daily.
* Cash checks and exchange currency for guests.
* Issue key to and control entrance of safety deposit boxes.
* Post miscellaneous charges as requested.
* Assist guest with information regarding hotel facilities and local attractions.
* Book reservations for those guests who approach the Front Desk.
* Performs all other duties as assigned
Experience and Qualifications (Required):
* Prior luxury hospitality experience.
* High school or equivalent education preferred.
Experience and Qualifications (Preferred):
* Previous Starwood hotel experience preferred, but not required.
Knowledge/Skills/Abilities:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Must possess basic computational ability.
* Must possess basic computer