Store Greeter Brooklyn New York

General Summary:

The Store Greeter provides customer service by greeting patrons and assisting with their shopping needs, while maintaining a presence of control at front end of the store. Answer customer questions regarding merchandise selection and location. The Store Greeter will be assigned to a single location and will report directly to the District Manager.

Principal Duties & Responsibilities:

• Maintains positive Company image towards internal customers, external customers and the community.
• Pass out advertisement material or direct customers to the merchandise they are looking for
• Help with general recovery and organization of the stores front end
• Assist Store Management with EAS tagging compliance and system activation response
• Complete employee bag checks
• Maintains positive Company image towards internal customers, external customers and the community

Minimum Requirements:


Education: Completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., Store Operating Policies and Procedures, etc.).

Experience: Possess strong customer service skills. Ability to interface with the public on a regular basis. Be able to stand un-assisted for a minimum of 8 hours continuously

Availability: Able to work 40 hours per week. Work nights and weekends regularly

Organizational Competencies:

A competency is a characteristic of a Team Member that contributes to successful job performance and the achievement of company goals and objectives. Organizational Competencies are the behaviors, skills, knowledge, and abilities of Team Members that have a significant impact on Family Dollar’s organizational results.

Customer Focus: Dedicated to providing the highest quality products and services which meet or exceed the needs and requirements of internal and external customers. Establishes and maintains effective relationships with internal and external customers and gains their trust and respect.

Results Driven: Takes initiative and engages in work activities that have clearly defined and communicated end results. Prioritizes work appropriately and ensures that the most important tasks are completed expediently. Follows through to ensure that tasks are completed with a sense of urgency. Drives self and others for results, and looks for opportunities to increase effectiveness and reduce costs.

Communication Skills: Shares and expresses thoughts in a clear and effective manner. Exhibits effective listening skills and interacts positively with others.

Problem Solving/Decision Making: Uses sound judgment and common sense to make competent, timely and effective decisions. Uses knowledge and experience to understand issues and chooses the best course of action.

Job Knowledge: Demonstrates the skills and expertise needed for success and is thorough, accurate and efficient while performing all job functions.

Relationship Management: Develops effective relationships and works cooperatively as part of a team. Builds rapport easily and relates well to all types of people both inside and outside the organization.

The above statements are intended to describe the general nature and level of work being performed by Team Members assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position.