PrideStaff Order Management Analyst job in MASON, OH

Job Title
Order Management Analyst
Job Type
Full-time, Part-time
MASON, OH 45036

Order Management Analyst

pridestaff jobs
Company in the Mason area is currently searching for an Order Management Analyst.

Primary Roles and Responsibilities:
  • Prepares pricing, gives delivery quotes, and enters orders for customers
  • Demand peak process as outlined to provide customers with most accurate dates on orders
  • Works with Supply Chain Analysts and corporate office to re-date and change orders accordingly and communicate changes to sales support
  • Order expediting and central support for all internal companies (not end customers)
  • Manages and expedites queue, consistently updates and follows up
  • Board Level escalations coordination and follow up
  • Utilizes SAP tools like MD04, YCS1N, and YCPX to facilitate questions from Sales and sales support regarding parts/deliveries etc.
  • Facilitates drop shipments from corporate/vendor to end user
  • Correcting, changing, and creating automatically transferred orders to corporate
  • Facilitates material master setups
  • Works with Customer Solutions buyers and plants to expedite components
  • Works with buyers to inquire about their POs to 3rd party vendors as part of order expediting
  • Works with production coordinators to expedite locally built parts
  • Works with Supply Chain Analysts when changes need to be made to an order
  • Internal stock transfers
  • Re-allocates stock from one order to the next
  • Master Data Changes
  • Works with Supply Chain Analysts as needed to update master data files
  • Warehouse Support
  • Uses SAP tools to cancel deliveries or change shipping method
  • Facilitates drop shipments
  • Works with Demand Planner for orders with parts on "clearing" (allocation) as per agreement with Sales
  • Plausibility check and correction in the case of an error (no PO production orders, phased out, etc)
  • Facilitates inquiries regarding special shipping/destination needs
  • Weekly and Monthly reporting
  • Customer specific reporting as needed
  • Delivery Reliability measures
  • Successful analysis of open planned orders, firming of planned orders and conversion to production order
  • Expedites materials from suppliers
  • Works with production to ensure timely completion of production orders
  • Analyzes YCPX program to ensure process works correctly
  • Communicates when moving planned orders to corporate (buy decision)
  • Runs demand peaks and releases orders consistently as to provide correct delivery dates
Experience and Skills:
  • Associate’s Degree in Supply Chain Management, Logistics, or Business or related experience and/or training; or equivalent combination of education and experience.
  • 3-4 years of relevant job experience in a manufacturing and/or distribution environment.
  • Inventory and Production Control background preferred.
  • Excellent communication skills
  • Proficient in MS Word, Excel, Power Point, Outlook, and SAP
  • Customer Service Experience preferred
First Shift/Full Time Position

Pay rate depending on experience

Additional Info

Minimum Age
18+ years old

Company Overview


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