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Order Processing Clerk - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Irvine, CA Irvine, California |
About this job
Order Processing Clerk for durable medical goods company located in Irvine CA.
Temporary to Hire opportunity, Hours 6:30 am-3:30 pm, Monday-Friday (Hours could fluctuate anytime between 5:00 am - 5:30 pm, based upon business needs. Need candidate who is flexible to hours). Company will conduct background check prior to start.
Please submit resume for immediate consideration - job 280150
Responsibilities:
Review and verify electronic orders for accuracy
Manually process orders into the system
Check processed work for accuracy before it is completed
Create Summary Sheet and Packing Slips to the Warehouse to ship out
Create the invoices and release inventory at the end of the day
Manage incoming calls and emails from Reps/Clinicians
Identifying & assessing customer needs
Provide accurate valid and complete resolution to customer issues using the provided training
Handle complaints with appropriate solutions and alternative within time limits
Keep records of customer interactions, process customer accounts, and file documents
Follow up on open externs using appropriate communication procedures, guidelines & policies
Correct any addresses on the Summary Sheet that do not match what is in the system
Other projects, as direct by Customer Service Manager or Materials Manager
Requirements:
Min 2 years Order Entry experience within a distribution / office environment
High School degree or equivalent
Great organizational skills and highly focused on detail
Works well under pressure and is able to meet deadlines
Basic Computer skills (MS Word, Excel, and Outlook primarily)
Familiarity with CRM Systems & practices
Experience using Sage Pro Software or similar order fulfillment software is desired
Accurate typing/data entry - Minimum of 35 wpm/4000 kph
Excellent written and oral communication skills
Strong phone contact handling skills
Ability to multi-task, prioritize, and manage time effectively
Customer Service oriented; "What can I do to help? attitude
Temporary to Hire opportunity, Hours 6:30 am-3:30 pm, Monday-Friday (Hours could fluctuate anytime between 5:00 am - 5:30 pm, based upon business needs. Need candidate who is flexible to hours). Company will conduct background check prior to start.
Please submit resume for immediate consideration - job 280150
Responsibilities:
Review and verify electronic orders for accuracy
Manually process orders into the system
Check processed work for accuracy before it is completed
Create Summary Sheet and Packing Slips to the Warehouse to ship out
Create the invoices and release inventory at the end of the day
Manage incoming calls and emails from Reps/Clinicians
Identifying & assessing customer needs
Provide accurate valid and complete resolution to customer issues using the provided training
Handle complaints with appropriate solutions and alternative within time limits
Keep records of customer interactions, process customer accounts, and file documents
Follow up on open externs using appropriate communication procedures, guidelines & policies
Correct any addresses on the Summary Sheet that do not match what is in the system
Other projects, as direct by Customer Service Manager or Materials Manager
Requirements:
Min 2 years Order Entry experience within a distribution / office environment
High School degree or equivalent
Great organizational skills and highly focused on detail
Works well under pressure and is able to meet deadlines
Basic Computer skills (MS Word, Excel, and Outlook primarily)
Familiarity with CRM Systems & practices
Experience using Sage Pro Software or similar order fulfillment software is desired
Accurate typing/data entry - Minimum of 35 wpm/4000 kph
Excellent written and oral communication skills
Strong phone contact handling skills
Ability to multi-task, prioritize, and manage time effectively
Customer Service oriented; "What can I do to help? attitude
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