Customer Service Representatives - Full-time / Part-time

Aerotek is currently hiring for Customer Service Representatives in Hampton, VA!

Job Duties

• Responds to customer phone inquiries in a prompt, courteous and concise manner.
• Provides callers with an unbiased information to assist customers with application and eligibility requirements.
• Accesses, reads, and interprets customers and provider data elements within customer's application.
• Performs accurately all data entry functions to reflect customer activity/transactions.
• Answers customer questions and assists in problem resolution.
• Assists customers in the enrollment process.
• Documents all customer encounters in clear and concise logs.

Qualifications

High school diploma OR GED,

At least 1 year experience in data entry and call centers.

Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner.

Excellent organizational, interpersonal, written, and verbal communication skills.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.