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Business to Consumer Collections Agent - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Cincinnati, OH Cincinnati, Ohio |
About this job
Job Description:
Randstad is recruiting for a Collections Representative for a law firm in Downtown Cincinnati 45202 on a temp-hire basis.
DAYTIME SCHEDULE:
8:00am - 4:45pm, Monday through Friday
*No weekends or evenings
If selected for this role, Randstad can offer the rate of $14/hr. and, once hired directly, you would have unlimited monthly bonus opportunities
WHAT YOU WILL BE DOING
Working in a call center environment within a professional law office, you will be making outbound calls and taking inbound calls to notify and/or locate consumers with delinquent accounts and attempt to secure payments
Prepare files for additional legal action
WHAT IS NEEDED IN THIS ROLE
High School Diploma or General Education Degree (GED)
1+ Year of customer service, collections, call center, or legal experience
Excellent speaking, listening and customer service skills
Professional and personable demeanor over the phone
Knowledge of basic computer operation, including internet research and data entry
Type a minimum of 30 wpm with accuracy
Spanish speaking is a plus
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