Specialty Cheese & Deli Team Leader (Manager)

Specialty Cheese & Deli Team Leader Job Description: The Specialty Cheese & Deli Team Leader is responsible for the exceptional execution of guest service by the entire department. They are responsible for managing department inventory, margin, labor budgets, pricing integrity, and merchandising standards. They will ensure all Specialty Cheese and Deli Team Members receive proper training and supervision. The Team Leader will ensure the highest level of execution in regards to ordering, receiving, unloading, storage, rotation, merchandising and preparation of food. Qualifications: Ability to model and provide exceptional guest service. Must have a love of natural, organic and specialty cheeses and deli meats. Ability to lead by example and set clear expectations. Must have a minimum two years in a leadership position capacity or equivalent. Able to oversee and train all proper rotation and labeling, and food safety and sanitation. Excellent written and verbal communication skills; strong organizational skills. Must be proficient in Microsoft Word, Excel and Outlook. Ability to work a variety of shifts including nights, weekends and holidays. Stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted. Responsibilities: Model and provide exceptional guest service. Responsible for achieving 90% our higher average on all Mystery shop scores. Will train, mentor and coach Team Members to succeed. Must achieve maintain budgeted comps and margins. Effectively resolve guest issues. Assign Prep lists. Wear a cut glove when necessary. Maintain a clean and sanitized work station. Maintain all compliance logs. Inventory and order for the department. Must meet all deadlines in terms of invoices, purchase journals, scheduling etc. Must track TM time and attendance. Write an effective weekly labor schedule and adhere to the labor budget. Prepare and administer discussion notes and written notices of discipline. Write and administer performance reviews. Effectively communicate with Guests, Team Members and Store Leadership. Ensure Team Member compliance of all relevant Plum Market policies and standards. MLive. Category: , Keywords: Store Supervisor