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in Geneva, IL
Assistant Store Manager
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Geneva, IL Geneva, Illinois |
About this job
Description
DICK'S Sporting Goods is seeking an Assistant Store Manager to lead store operations.
As an Assistant Store Manager - Operations, you will be responsible for operational functions in the store, including freight flow, front end, cash office, pricing accuracy, and Omni-channel fulfillment (Ship from Store - SFS & Buy Online/Pick-up In-Store - BOPIS) and achieving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results by supporting the Store Manager. You will directly manage a team of associates assigned to the operational functions of the store and have a dotted-line responsibility for managing associates in other areas of the store when serving as Head Coach (Manager on Duty).
Essential Functions of this position include:
Qualifications
Success Profile:
Additional Compensation:
DICK'S Sporting Goods is an Equal Opportunity Employer. #LI-CO1
DICK'S Sporting Goods is seeking an Assistant Store Manager to lead store operations.
As an Assistant Store Manager - Operations, you will be responsible for operational functions in the store, including freight flow, front end, cash office, pricing accuracy, and Omni-channel fulfillment (Ship from Store - SFS & Buy Online/Pick-up In-Store - BOPIS) and achieving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results by supporting the Store Manager. You will directly manage a team of associates assigned to the operational functions of the store and have a dotted-line responsibility for managing associates in other areas of the store when serving as Head Coach (Manager on Duty).
Essential Functions of this position include:
- Ensure the operations departments/teams meet all company operational standards
- Hold associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
- Drive customer experience through front end interactions
- Manage associate performance matters, including appraisals, promotion recommendations, and discipline
- Execute back office procedures including pre-/post-employment and active employment processes
- Review front end candidate applications, interview, hire and on-board/train hourly associates for the Operations teams/departments
- Validate schedules for the assigned department(s) and monitor payroll on a daily basis to ensure payroll plans are met, including scheduling associates to complete non-selling activities as needed
- Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures; may serve as store "Shrink Coach"
- Other tasks/responsibilities as business needs dictate
Qualifications
Success Profile:
- 1-3 years Retail Assistant Store Manager, Department Manager (Big Box preferred) or Retail Store Manager experience required
- World-class customer service skill and interpersonal/communication skills
- Affinity for developing talent
- Strong problem-solving ability and analytical skills
- Attention to detail
- Flexible availability - including nights, weekend, and holidays
- Ability to meet Federal requirements for handling and processing firearm transactions
- Ability to prepare routine administrative paperwork
Additional Compensation:
- Quarterly and Annual Bonus Programs
DICK'S Sporting Goods is an Equal Opportunity Employer. #LI-CO1