The Product Manager develops and applies Product Management processes in the design/realization of new product offerings/ Sales Force. This position works in concert with User Experience and Research on determining product usability to ensure the product developed meets the needs of the customer throughout the various stages of requirements, design, development, testing and release. This position is responsible for both product planning and product marketing; gathering and prioritizing product and customer requirements, defining the product vision, roadmap and working closely with UX and engineering, to deliver winning products. This position also includes ensuring that the product and marketing efforts support the company's overall strategy and goals, defining the product strategy and roadmap, delivering MRDs, PRDs and/or equivalent with prioritized features and corresponding justification, developing the business case, being an expert with respect to the competition, and ensuring that the business requirements are met.
*Writes Sales Force product requirements, develops business models, and defines support requirements and processes to ensure product vision is understood by cross teams
*Finds new sources and methods to generate customer/partner and competitor insights. Defines issues as well as identifies needed data and missing research to generate additional customer insights to improve the product
*Identifies possible methods and attributes to make the product distinct, competitive, and appealing to the customer
*Works to define new product concepts and business cases to support initiatives that increase operational efficiencies and/or margin.
*Creates, evolves, and communicates feature area specifications that form cohesive, iterative plans that align to the multi-release vision
*Demonstrates a strategic understanding of the timing and rationale for design choices for a feature area
*Advocates for process improvements through an understanding of the engineering lifecycle and previous shipping experiences
*Identifies feature-level dependencies and establishes milestone release criteria to manage them
*Proactively resolves upstream dependencies and demonstrates an ability to resolve conflict effectively across teams
*Identifies unaddressed issues and resolves, escalates, or finds the appropriate owner to ensure the highest level of quality
*Bachelor's Level Degree
*2+ years related professional experience working with Sales Force products.
*Ability to work in an environment where work is generally self-directed and is guided by workflow and project requirements and review is normally after the fact and may be developmental in nature.
*Ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results on matters of significance to the business.
*Skilled in Presenting - can effectively communicate in large or small group settings.
*Business Awareness - understands current and possible future business trends and information.
*Knowledge of analytics platforms and ability to utilize the data / tools to guide decision making.
*Ability to use professional concepts and resolve a variety of issues significant to the operations of the business.
*Requires the knowledge and confidence to evaluate possible courses of conduct and propose solutions to moderately difficult business or operational challenges in the normal course of work
*Can effectively write so requirements are clear and readily understood.
*Demonstrate leadership based on integrity representing a set of values others share, behavior consistent with values and dedication to honesty with self and team members. This leader \"walks the talk\" and in the process earns trust