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Hours Full-time, Part-time
Location Santa Clara, CA
Santa Clara, California

About this job

Allied Universal is seeking two fulltime badging specialists for a large hi-tech client in Mountain View, CA. Must have 1 year of access control/software experience.

Great site and pay, don't delay, come in and see us today!

  • Free CPR/AED and First Aid certified training provided if required for your job site.
  • Come learn from true professionals, we’re recognized as an industry leader in training and development.
  • Medical, dental, vision and 401k benefits offered
  • Employees also enjoy numerous corporate discounts on hotels, phones and restaurants thorough our Work Perk partnerships. We also offer tuition discounts with education partners.
  • We offer career advancement for our employees.
  • We offer career readiness opportunities for law enforcement professionals.
  • We are military friendly and we will accommodate drill schedules.
No Guard Card? No Worries!!

We offer free guard card training and processing to assist you in getting your guard card. We will walk you through the entire process from start to finish.

Job Description

Badging Job Description

Responsibilities:
• Use enterprise access control platform to add and maintain clearances on Client badges
• Respond to customer service related questions and requests from Clients through email and our internal work intake ticketing tool - ensure prompt response to all badging related needs.
• Provide mobile badging services at events such as new employee and contractor orientations
• Provide feedback to security management regarding suggested badging process improvements.
• Provide badging customer support services at any of the Client Northern California badging offices, as needed.

Preferred qualifications:

• Familiarity with security badging or scheduling technologies and processes.
• Experience working in a metric orientated environment
• Bilingual or multilingual speaker with knowledge of pronunciation rules and natural language processing.
• Ability to multitask in a fast paced and ever-changing environment.

Physical and Mental Functions:
  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
  • Climb stairs, ramps, or ladders occasionally during shift
  • Occasionally bend/twist at waist/knees/neck to perform various duties
  • Occasionally lift or carry up to 40 pounds
  • Run as needed
  • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
  • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
  • Work in various environments including adverse outdoor conditions such as cold, rain or heat;
  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments
*CB-NW

*SAJ

Qualifications/Requirements:

Qualified applicants for the Professional Security Officer position will meet the minimum requirements, as described below:
  • High school diploma or equivalent required
  • At least 18 years of age
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
  • Must be able to read and understand all operating procedures and instructions
  • Must be able to obtain a valid Guard License as required in the state for which you are applying
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
  • As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
  • Must display exceptional customer service and communication skills
  • Remain flexible to ever changing environments; adapt well to different situations
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites
  • Ability to maintain satisfactory attendance and punctuality standard;
  • Neat and professional appearance
  • Ability to provide quality customer service
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently
  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
Closing

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.

EOE/Minorities/Females/Vet/Disability
Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.