Customer Service Representative - Bilingual Spanish (Rockaway) - Full-time / Part-time

CUSTOMER SERVICE REPRESENTATIVE (CSR) - FULL TIME $10-11 (At least 40 hrs/wk) based on experience, Huge Bonus Opportunities! Description: Aaron s provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally! As a Customer Service Representative, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick days and holidays Unlimited bonus & commission opportunities Five day work week, Sundays always off! You will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Job Duties Personally support every customer to Own it. Customer Care & Service Drive Sales through building authentic relationships with customers Assist customers on the showroom floor Accept & process current customer payments Assist with store sales by in store marketing Input customer information into the store computer for new lease agreements Update customer information & account status in the store s computer system Manage cash transactions with customers Administrative Assistance File & maintain customer folders and records Answer incoming telephone calls Maintain regularly mailing campaign Process order forms and references Additional duties Maintain the appearance & organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing & merchandising Additional duties as assigned by management Job Requirements High school diploma or equivalent Excellent interpersonal skills are required for daily customer contact Working knowledge of electronic products (appliances, computers, etc.) Strong sales skills- showroom and telephone Position may require lifting up to 50 lbs. without help Excellent telephone manners Strong communication skills Strong computer skills Maintain professional appearance As a Potential Aaron s Associate You ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers. About Aaron s Aaron s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, & quality products and services. Personally and professionally, we hold ourselves to high standards and unwavering commitment to do what s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs; donating time, products and services locally and nationally. A drug screen and criminal background investigation is required. Preemployment Successful reference check and verification, drug screen, criminal background investigation and required
Associated topics: call center associate, call center representative, coordinator, customer care, customer service specialist, intern, phone, product support, rep, service