Service Advisor - Full-time / Part-time

Maple Hill Auto Group has been family owned and operated since 1995. We are proud of our family-owned culture, and believe in investing in our team through benefits, training, and ongoing support. In fact, we have many team members who have grown their career with us for many years! We believe thathappy employees make happy customers - if you are looking for an opportunity to shift your career into drive, apply today! What We Offer: * Health, Vision & Dental Insurance * 401(k) with Company Match * Paid Vacation * Paid Holidays * Family-Owned Culture * Short-Term Disability Insurance * Paid Uniforms * Paid Training As a Service Advisor, you will own our customer s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Responsibilities * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the customer to leave a positive impression with the dealership. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently Qualifications * Organized and friendly personality * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Clean driving record * Willing to submit to a pre-employment background check & drug screen