Parts Counterperson

Mercedes Benz of Centerville provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. At Bob Ross Buick GMC we are dedicated to providing the finest training and industry leading tools so our employees have everything they need to excel. At the end of the day, everything we do is a team effort and every staff member plays an essential role. We are proud of our team and are always looking for the finest professionals to add to our team. What We Offer: * Weekly salary payment with monthly performance bonus * Uniforms provided at no charge * Paid holidays * Family oriented * Community events * Company cookouts * Company outings * 401 (K) * Medical insurance * Dental insurance * Disability insurance * Vision insurance * Life insurance * Paid training * Paid vacation opportunity About You You re a passionate, skilled, and dedicated individual who is excited by the opportunity to work at our store. You re highly self-motivated and detail-oriented with solid organizational and time-management skills. You re excited about innovative technologies, have Buick or GMC or similar automotive parts counter experience, and are committed to our goal to provide the ultimate customer experience. What We re Looking For: As a Bob Ross Buick GMC, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our dealership is concerned with more than moving inventory; we are committed to your success and invested in your future. Responsibilities: * Oversee the parts sales process from start to finish * Communicate with customer on parts status * Communicate with staff and customers in a friendly and professional manner. * Be able to read and understand the parts catalog when looking up parts. * Answers phone calls, providing price quotes and other information * Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. * Manage inventory and handle parts logistics in a timely manner * Provides high level parts counter service to internal and external customers. * Pulls and fills orders from stock * Maintain a weekly bin checks to ensure accuracy of stock. * Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. * Locates out-of-stock parts from outside source and submits an emergency order, if necessary. * Make sure all internal requests for parts are billed on service repair order. * Receives payment from retail customers or obtains credit authorization. * Set up orders for daily shipment, delivery, or pick-up Requirements: * Have a High School Diploma or equivalent * Have experience with auto parts sales, preferably in a franchise relationship * Are able to converse with both customer and technician clearly with basic automotive terminology * Are able to work in a fast-paced work environment * Have strong organizational and time management skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.