Service Advisor - Full-time / Part-time

Responsibilities * Greets customers promptly * Obtains customer and vehicle information * Clearly reports all vehicle symptoms as described by the customer * Determines and recommends needed maintenance base on age, mileage, and vehicle history * Prepares complete and accurate estimate of cost for labor and parts * Establishes follow-up time * Monitors the progress of each vehicle throughout the day, updating customers frequently * Verifies that final invoice reconciles with work performed on the repair order * Explains all completed work and charges to customers Qualifications * Minimum 1 year experience in a service advisory role * Knowledge of automobiles * Positive attitude * High volume mentality * CSI focused