Service Advisor - Full-time / Part-time

About Us Family-owned and operated for over 30 years, Lamarque Motor Company strongly believes in our commitment to our community and employees. We understand the importance of our employees and believe our success is attributed to their success. At Lamarque Motor Company, you can expect to work on a team of dedicated individuals. Our team works with a collaborative approach and encourages success amongst each of our members. What We re Looking For Are you passionate about delivering a unique customer experience? Do you have prior experience working as a service writer or advisor at an automotive dealership? If you answered yes, we want to talk to you! We are looking for service advisors to join our team. What We Offer * Health, dental, vision * Short-term and long-term disability * Life insurance * 401K * Paid time off * Saturday lunches * Uniform subsidization Responsibilities: * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer * Determine and recommend needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verify that the final invoice reconciles with the work performed on the repair order * Explain all completed work and charges to customers Requirements: * Proven record of achieving exceptional Customer Satisfaction * Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and professional integrity * ADP/CDK computer experience a plus