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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Temple, TX
Temple, Texas

About this job

Responsible for greeting, directing and logging customers in dealership showroom floor and outdoor sales lots. Greeters know they are usually the first impression of your business and provide a luxury-level experience as soon as our customers step through the door. They are the first person to assist with any initial question customers may have and direct them to someone who can assist them further. A greeter is the epitome of service with a smile. Constantly cool, calm, and collected, our greeters are engaging and effective to drive a positive impression of your business. Responsibilities: * Log all customers on the sales lot and showroom floor by identifying factors and the Salesperson responsible for the customer. * Greet all customers that come inside the dealership in a friendly, prompt, and professional manner. * Account for all appointments on appointment log by name. Provide a No-Show status. * Enhance customer experience for both New and Pre-Owned Departments. * Ensure customers do not fall between the cracks or get abandoned during process. * Walk all customers to stated destination (i.e. Parts Department, Service Department, Finance Department). * Maintains an organized, clean and safe work area * Records all hours worked accurately in company timekeeping system * Complies with Company policies and procedures for tracking customers, dress code, and attendance * Other duties as assigned Qualifications: * High School Diploma or GED * Previous customer service experience desired * Excellent interpersonal, communication, and organizational skills are required. * Valid Driver's License * Ability to understand and follow instructions. * Ability to communicate effectively with customers and company personnel. * Basic computer skills to utilize company Customer Record Management system and timekeeping system * The employee is frequently required to walk and stand. * May be exposed to various outdoor weather conditions while moving throughout the outdoor sales lots. * Ability to read and comprehend instructions, correspondence, and memos.
Associated topics: anchor, announcement, announcer, co anchor, commentator, commenter, cooking, on air, play by play, radio