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in Redford, MI

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Hours Full-time, Part-time
Location Redford, MI
Redford, Michigan

About this job

Family-owned and operated since 1967, George Matick Chevrolet has stuck close to the vision that's garnered such success over the years. Voted as the Best Dealership in Detroit for both 2015 and 2016, we re consistently ranking in the top 1% nationally for new-Chevy sales. We know that none of this is possible without an amazing team of employees working within all facets of the dealership, and we treat our employees as family. We ve won the Automotive News Best Dealership to Work For award and invite you to come find out why! What We Offer: * Vacation/Holiday Pay * 401k with Company Match * Opportunities for Growth * Medical Insurance * Dental Insurance * Life Insurance * Performance Bonuses * Highly Equipped and Recently Expanded Facility * Great Company Culture and Community Involvement Responsibilities: * Greet customers and answer phones * Call all insurance assignments * Update online photos for repair updates * Update customers by phone, email and text regarind appointments * Perform follow up email and CSI inquiries * Call on insurance coverages, deductibles, rental and payment type * Communicate payment information to customers and estimators * Keep all communication logged into CCC1 * Write POs for Tow drivers * Open repair orders and start paperwork for Estimators * Set up Rental/loaner appointments * Update CCC production list when car arrives and is delivered * Finalize bill DRP paperwork Qualifications: * Excellent communication and organizational skills * Experience using Microsoft Office suite * Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously * Must be willing to submit to a drug screen & background check
Associated topics: agent, agente de servicio al cliente, answer, client service, csr, customer care associate, customer care representative, intern, representative, support