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Hours Part-time, Full-time
Location 5910 Azle Avenue, Suite 600
Fort Worth, Texas

About this job

The All Cellular/MetroPCS Sales Associate is responsible for determining and recommending the phone and service plan that best suits our customers’ needs.

Specific Duties

The All Cellular/MetroPCS Sales Associate is required to:

  • Engage with customers to provide a positive selling or service experience

  • Complete training on all handsets in order to communicate the key features and benefit of each to new and existing customers

  • Accurately complete all administrative aspects of the sale in a timely manner

  • Know and stay abreast of all MetroPCS service plans and product offerings and be able to communicate the differences to customers

  • Meet established sales goals set forth by store manager

  • Address challenges or issues customers may have with their phone or service plan in order to provide excellent customer service

  • Assist in the merchandising of the store as directed by the store manager

Skills and Attributes Required for Success

  • Good listening skills

  • Personable

  • Confident

  • Mobile technology enthusiast

  • Reliable

  • Honest

  • Bilingual (must be able to proficiently speak the language of customers)

Experience and Education Required

  • At least six months of continued, full or part-time service in a consumer-facing environment in the retail or food industry.

  • High school diploma or equivalent.

Physical Requirement

Ability to stand 100% of assigned shift; availability to work flexible hours including evenings, weekends, and holidays.