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in Twin Falls, ID

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Hours Full-time, Part-time
Location Twin Falls, ID
Twin Falls, Idaho

About this job

Supervises a group of 5 to 7 restaurants

Deliver A+ outcomes in every store for sales growth, profit growth, and team turnover

Obtains results with integrity and teamwork

Spends at least 90% of time in restaurants

Daily: monitors e-mail and previous days business results for every restaurant including sales transactions, SOS, ICOS, labor, deletions, hires and turns ·

Visits every restaurant weekly for at least 4 hours.

Trains, coaches and develops RGM’s and restaurant management teams

Assesses restaurant staffing levels and supports RGM in improving retention and sourcing of staff

Uses and evaluates the effective training of restaurant teams with the Learning Zone system. Supports the RGM in ensuring all training tools are used to the fullest

Coaches RGM’s on performance to standards using formal “performance evaluation” tools and frequent, informal, coaching sessions

Coaches all managers and restaurant teams how to build sales through A+ operations, providing hands on teaching

Reviews restaurant schedules each week ·

Drives sales and profit growth over prior year at every restaurant

Establishes and maintains build-to guidelines for paper and drink inventory levels ·

Uses available tools including “Success routines” to manage ICOS, Labor and Controllables within standard for each restaurant

Builds the leadership capability of RGM’s and all other management at every restaurant. ·

Drives every restaurant team to operational and financial success, building sales through A+ operations and providing the tools to exceed financial objectives.

Achieves results by walking the talk; focusing on the business as an involved member of every store’s team, leading by example with positive energy, providing immediate and zealous feedback, offering positive support.

Area Coaches are expected to work 50-55 hours per week including peak periods.

Requirements:

3-4 years multi-unit supervisory experience in either a food service or retail environment, including Profit & Loss responsibility ·

Demonstrated track record of workplace achievement in the selection, coaching, development and leadership of managerial employees.

Proven ability to drive customer satisfaction, financial performance and employee satisfaction ·

Basic business math and accounting skills ·

Strong interpersonal and conflict resolution skills, good oral/written communication skills

Strong analytical/decision-making skills and basic computer literacy .