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in Breckenridge, CO

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Hours Full-time, Part-time
Location Breckenridge, CO 80424
Breckenridge, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

This position is responsible for researching and working to correct any billing discrepancies related to activities, dining, and lodging primarily at Breckenridge Resort but also assisting with other hospitality locations within Vail Resorts. Knowledge of accounting will be used for journal entries and reconciliations.

 

Responsibilities include, but are not limited to:

  • Performs general accounting activities such as the preparation, maintenance, and reconciliation of ledger accounts and financial statements.
  • Prepares, records, analyzes and reports accounting transactions and ensures the integrity of accounting records for completeness, accuracy and compliance with accounting policies and principles.
  • Answer incoming calls and e-mails. Provide excellent customer service and return all customer messages and e-mails.
  • Works with Front desks to clear Non-Z Reports
  • Works with Front Desks/Reservations to clear items from VCC aging reports
  • Works with Front Desks to track up-sells
  • Reconciles Cash over/Short Report
  • Works with properties to post adjustments for refunds or charges to guest folios
  • Works with other departments within the company to answer customer inquiries
  • Prepares journal entries
  • Navigates front desk software to respond efficiently and effectively to help customers
  • Other duties assigned

 

Requirements:

  • Ability to work in a team environment – required
  • 3+ years Customer service experience, preferably in hospitality-related field - required
  • Prior experience with advanced functions (accounting, inventory) – required
  • Bachelor’s or Associate’s degree - preferred
  • 2+ years in a moderate-high volume call center - preferred
  • Attention to detail - preferred
  • Strong organizational skills - preferred

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 144652