Full Time Assistant Store Manager - Hiring Now!

JOANN is a creative and dynamic company buzzing with energy and a passion for inspiring creativity and helping our customer find her happy place. Rooted in Cleveland since 1943, we are now more than 850 stores strong, and are continuing to grow as a company and a brand during this exciting time for our industry. A career at JOANN offers you the chance to stand out, collaborate creatively with cross-functional teams, and enjoy both personal and professional growth. Join our team…and you’ll be #joannhappy!

SUMMARY

The Assistant Store Manager is to be the right hand leader to the Store Manager – through them, anything is possible! Together they are responsible for the daily operations, success, customer service and team engagement of the store. Similar to the Store Manager, the Assistant Store Manager individually coaches, develops and inspires the team so everyone is aligned with JOANN’s mission and vision. This Team Member also demonstrates the leadership and potential equivalent to a Store Manager and guides the team with confidence and passion!
 

BRAND AMBASSADOR

• Develops long-lasting customer relationships by identifying and anticipating customers’ needs
• Connects with the greater community and acts as a brand ambassador for JOANN
• Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors
• Stays adept at knowing the product and staying curious on new merchandise and trends

BUSINESS ACUMEN

• Continually stays informed on industry trends and seeks out ways to stay relevant in the marketplace
• Able to cope with change and shift direction as needed
• Drives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goals
• Utilizes the FAST model to consistently deliver sales plan and company objective

INSPIRATIONAL LEADER

• Mentors and inspires the team to enhance the overall store’s performance
• Creates a model for continuous learning while promoting teamwork and appreciation throughout the team
• Develops in-store talent by creating succession plans and effectively managing performance
• Networks, recruits, hires to staffing needs, and trains team members using the onboarding tools provided

OPERATIONAL EXCELLENCE

• Communicates new initiatives, leadership messages, and promotions
• Ensures impeccable execution of operational policies and procedures
• Coaches and inspires the team to drive sales by exceeding customer expectations
• Builds strategic plans and provides the necessary tools for the team to achieve KPIs

BENEFITS

• Medical, Dental and Vision benefit plans available!
• Company-paid basic life insurance and short-term disability!
• Qualified to participate in JOANN’s 401(k) Retirement Plan with an employer % match!
• Tuition Reimbursement!
• Team Member Discount, including double discount days!

QUALIFICATIONS

• Must be 18 years or older and have a high school diploma or equivalent
• 1-2 years of progressive retail management experience
• Available to work a flexible schedule, including days, evenings, weekends and holidays

Our company is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Jo-Ann Stores, LLC. is an at-will employer, which means that your employment may be terminated by the Company or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and the Chief Executive Officer of the Company.