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Verified per hour Lowe's • 24h agoUrgently hiring 6.8 mi Use left and right arrow keys to navigate
Greeter - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Denver, CO Denver, Colorado |
About this job
* Models and delivers a distinctive and delightful customer experience.
* Responsible for greeting, observing, reporting, and assisting in providing a deterrence to crime or other improper activity.
* Responsible for assisting in protecting Walgreens property from theft, vandalism, fires, and all unusual activity in order to provide a safe and secure environment.
* Responsible for assisting Walgreen management with reducing and preventing shrink.
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Maintains a position of visibility at the front of the store by the exit doors at all times.
* Notifies management and Loss Prevention of any of the following: vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering, and violent crimes.
* Observes and reports to management any suspicious persons or behavior.
* Deters vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering and violent crimes.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Responds to EAS Entry and Exit Alarms. Investigates the source of the alarm politely and professionally and with customer's cooperation.
* Verify receipt for purchases and if receipt is missing, suggest to customer/employee to pay for item if merchandise was not paid for. Notify management of all such incidents.
* Perform bag checks on all employees as they depart store at the front door.
* Recognize and greet all customers and act as an "ambassador" of customer service.
* Regularly check behind front registers as identified by management. Report any irregularities to management and Loss Prevention.
* Direct customers arriving at the store seeking a refund to the Cosmetic department.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
Apply Save jobSaved
* Responsible for greeting, observing, reporting, and assisting in providing a deterrence to crime or other improper activity.
* Responsible for assisting in protecting Walgreens property from theft, vandalism, fires, and all unusual activity in order to provide a safe and secure environment.
* Responsible for assisting Walgreen management with reducing and preventing shrink.
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Maintains a position of visibility at the front of the store by the exit doors at all times.
* Notifies management and Loss Prevention of any of the following: vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering, and violent crimes.
* Observes and reports to management any suspicious persons or behavior.
* Deters vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering and violent crimes.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Responds to EAS Entry and Exit Alarms. Investigates the source of the alarm politely and professionally and with customer's cooperation.
* Verify receipt for purchases and if receipt is missing, suggest to customer/employee to pay for item if merchandise was not paid for. Notify management of all such incidents.
* Perform bag checks on all employees as they depart store at the front door.
* Recognize and greet all customers and act as an "ambassador" of customer service.
* Regularly check behind front registers as identified by management. Report any irregularities to management and Loss Prevention.
* Direct customers arriving at the store seeking a refund to the Cosmetic department.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
Apply Save jobSaved
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