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Assistant Director, Banquets
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Jose, CA San Jose, California |
About this job
Assistant Director, Banquets
Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. Your leadership and organization strengths as Assistant Director, Banquets, will ensure that each group function reflects your team's commitment to quality, efficiency and superior guest service.
Hotel Overview: A fixture in the heart of Silicon Valley since 1987, The Fairmont San Jose delivers an irresistible blend of innovation and elegance. With the meteoric growth of the computer industry, Silicon Valley has become one of the world's busiest hubs, and the capital of this high-tech mecca is San Jose. The Fairmont San Jose hotel combines technological innovation with timeless elegance.
Summary of Responsibilities:
Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the Banquet department, ensuring all service standards are followed
* Monitor all functions to ensure it maintains a first class and positive visual impact; including ambiance, dcor and service delivery
* Coach and train the Banquet leadership team in all aspects of the department
* Follow the annual budget and administer it in a fiscally responsible manner
* Ensure accurate billing for each event is recorded
* Respond to guest concerns and react quickly and professionally
* Monitor all Banquet facilities for cleanliness, repair and maintenance, reporting any deficiencies as required
* Attend pre-conference meetings with clients to confirm all relevant details are communicated
* Balance operational, administrative and Colleague needs
* Attend regularly scheduled departmental meetings
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
Qualifications:
* Previous leadership experience in food & beverage required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Applicant must provide proof of eligibility to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Fairmont San Jose is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. Your leadership and organization strengths as Assistant Director, Banquets, will ensure that each group function reflects your team's commitment to quality, efficiency and superior guest service.
Hotel Overview: A fixture in the heart of Silicon Valley since 1987, The Fairmont San Jose delivers an irresistible blend of innovation and elegance. With the meteoric growth of the computer industry, Silicon Valley has become one of the world's busiest hubs, and the capital of this high-tech mecca is San Jose. The Fairmont San Jose hotel combines technological innovation with timeless elegance.
Summary of Responsibilities:
Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the Banquet department, ensuring all service standards are followed
* Monitor all functions to ensure it maintains a first class and positive visual impact; including ambiance, dcor and service delivery
* Coach and train the Banquet leadership team in all aspects of the department
* Follow the annual budget and administer it in a fiscally responsible manner
* Ensure accurate billing for each event is recorded
* Respond to guest concerns and react quickly and professionally
* Monitor all Banquet facilities for cleanliness, repair and maintenance, reporting any deficiencies as required
* Attend pre-conference meetings with clients to confirm all relevant details are communicated
* Balance operational, administrative and Colleague needs
* Attend regularly scheduled departmental meetings
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
Qualifications:
* Previous leadership experience in food & beverage required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Applicant must provide proof of eligibility to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Fairmont San Jose is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
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