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in Stone Mountain, GA
Bilingual Customer Service
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | STONE MOUNTAIN, GA STONE MOUNTAIN, Georgia |
About this job
Bilingual Customer Service
This company makes lenses for contacts and glasses for private doctors! Each order is a unique subscription for a patient. This candidate will be:
*Taking orders over the phone and via email
*Entering orders into the software system
*Update customers on job order status
*Ensure accounts are properly updated on new and existing products
*This position is also responsible for ensuring service levels- speed of answer, call quality, and productivity goals must be met.
Qualifications:
*High School Diploma or equivalent
*Customer service experience
*Previous experience in an optical lab is preferred, but not required
*Great communication skills
*Proficient computer skills
*Bilingual in Spanish and English
Dress code is business casual
Other: Once hired on, the company provides health insurance, paid holidays, PTO, and a 401K
Hours: 8:30AM-5:30PM Monday-Thursday (1 hour lunch) and 8:30AM-5PM on Friday (30 min. lunch)
Pay: $11.50/hr
This company makes lenses for contacts and glasses for private doctors! Each order is a unique subscription for a patient. This candidate will be:
*Taking orders over the phone and via email
*Entering orders into the software system
*Update customers on job order status
*Ensure accounts are properly updated on new and existing products
*This position is also responsible for ensuring service levels- speed of answer, call quality, and productivity goals must be met.
Qualifications:
*High School Diploma or equivalent
*Customer service experience
*Previous experience in an optical lab is preferred, but not required
*Great communication skills
*Proficient computer skills
*Bilingual in Spanish and English
Dress code is business casual
Other: Once hired on, the company provides health insurance, paid holidays, PTO, and a 401K
Hours: 8:30AM-5:30PM Monday-Thursday (1 hour lunch) and 8:30AM-5PM on Friday (30 min. lunch)
Pay: $11.50/hr