You might also like
in Boston, MA
- $25
est. per hour Staples • 3d agoUrgently hiring 5.5 mi Use left and right arrow keys to navigate - $25
est. per hour Staples • 3d agoUrgently hiring 14.8 mi Use left and right arrow keys to navigate - $15
est. per hour Delaware North • 1h agoUrgently hiring Use left and right arrow keys to navigate - $15
est. per hour Delaware North • 1h agoUrgently hiring Use left and right arrow keys to navigate - $21.00+
Verified per hour
Luxury Suites Supervisor at TD Garden
| Hours | Full-time, Part-time |
|---|---|
| Location | Boston, MA Boston, Massachusetts |
About this job
This facility is home of the Boston Bruins (hockey) and Boston Celtics (basketball). The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with three private restaurants, 104 executive suites, 2,400 club seats, a multi-million dollar video scoreboard and our newest addition, complete 360° LED technology. Sportservice currently operates all retail stores and all retail portables at this location. Please visit for more information.
QualificationsResponsible for assisting in overseeing the operation of assigned luxury suites, supervises suite associates in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Service Standards.
Essential Functions:
Supervises and coordinates activities of suites associates on a per shift basis, including training, counseling and enforcing work procedures and service standards with the direction of Suites management team.
- Observes, evaluates, and reports job performance of suites employees and inspects all suites to ensure proper set up and guest satisfaction.
- Ensures that all equipment is set up properly and operating efficiently and accurately.
- Ensures all suites and surrounding areas remain clean, sanitized, and safe
- Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management.
- Estimates, requests, and inspects supplies and inventory.
- Ensures accuracy of all deliveries.
- Performs opening and closing procedures for assigned areas.
Education & Experience:
- Minimum of one to two years experience in a supervisory position required; previous experience in food and beverage, customer service or hospitality related environments required.
- Previous cash handling experience required, Halo experience a plus.
Knowledge, Skills & Abilities:
- Excellent guest service skills; ability to adhere to GuestPath’s Universal Service Standards
- Ability to successfully complete required alcohol service training
- Basic math skills; ability to accurately account for cash and inventory.