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Franchised General Manager - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Virginia Beach, VA Virginia Beach, Virginia |
About this job
Posting Date Nov 7, 2017
Job Number 17002DKM
Job Category Marriott
Brand Courtyard by Marriott
Schedule Full-time
Relocation? Yes
Position Type Management
Start Your Journey With Us
Job Number 17002DKM
Job Category Marriott
Brand Courtyard by Marriott
Schedule Full-time
Relocation? Yes
Position Type Management
Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please apply via online :
Additional Information: This hotel is owned and operated by an independent franchisee, Crestline Hotels & Resorts. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Job Description
Crestline Hotels & Resorts, LLC is among the nation’s largest independent hospitality management companies. Crestline Hotels & Resorts, LLC, based in Fairfax, Virginia, is ranked among the Top Management Companies in HotelBusiness magazine and on Hotel & Motel Management’s list of “Top Third Party Management Companies. Crestline currently manages 114 hotels with nearly 16,500 guest rooms in 28 states and the District of Columbia. The portfolio includes both upscale branded and independent hotel properties.
Crestline Hotels & Resorts is currently hiring for a General Manager at the Courtyard Virginia Beach Oceanfront South 25th Street. Our Marriott hotel is located on the boardwalk in the heart of Virginia Beach – just steps from the waves and exciting events. This property has 11 floors, 113 rooms, and 28 suites. The newly renovated rooms feature furnished balconies with ocean views, as well as free Wi-Fi, HD TVs, mini-refrigerators, and plus new beddings; suites also offer microwaves and wet bars. Our new hotel lobby boasts a meeting space, business library, and 52” GoBoard touch-screen TV.
The ultimate mission of this role will be to provide guidance to one of Crestline's multi-million dollar business units by providing strong leadership and unparalleled customer service initiatives.
Positioned as one of Crestline's Key Business Unit Leaders, this is a phenomenal opportunity to:
- Be given superior support from the Corporate level all the way from Operations, Sales & Marketing, Accounting, IT, and Human Resources
- A strong predictor of success for the General Manager will be the ability to:
- Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
- Develop cohesion with direct reports and maximize each one's potential
- Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
- Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff
Key Accountabilities:
- Strong focus and adherence to three of Crestline's key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction “ your ability to influence and increase these upon starting is key
- Staff Optimization “ develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
- Develop and get to know key players to include Hotel Ownership and Field/Corporate Staff within the first 30 days
- Develop a positive relationship with all Sales staff to include onsite Sales as well as Regional Director of Sales and corporate Sales & Marketing Leadership “ Crestline's Sales group is very hands-on and dedicated to market share growth!
Experience/Education:
- Bachelor's degree plus at least two (2) years of related General Manager experience; or High school diploma or equivalent plus at least six (6) years of related experience; or any equivalent combination of education and experience that provides the above skills, knowledge and abilities
- Must have solid General Manager experience
- Computer skills required “ must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
- Experience with hotel information systems required
Preferred Skills and/or Education:
- Hotel Experience
- PMS and M3 system experience
- Marriott Select Service experience
This company is an equal opportunity employer.
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