Franchised Assistant General Manager

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

Please apply via email : 

• Directly supervises the hotel staff. Responsibilities include interviewing, hiring, training, directing work, and appraising performance of employees. Also tasked with resolving employee relations issues and rewarding/disciplining associates.
• Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures. Reviews all departmental schedules for accuracy and staffing demands.
•  Conducts or provides assistance in conducting all weekly, quarterly, and annual meetings.
• ï‚·Assists General Manager in annual salary review and ensures that all employee wages follow federal, state, and local wage and hour guidelines.
• ï‚·Performs functions of the General Manager in his or her absence.

• Financial Responsibilities and Forecasting
• Responsible for completing weekly summary reports for the General Manager.
• Maintains accurate records of hotels funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card receipts, and registration information.
• Reviews, validates, and pays vendor invoices.
• Responsible for hotel payroll administration.
• Assists in the preparation of the yearly and quarterly budgets as well as the annual marketing plan.

•  Offer guests assistance whenever possible.
•  Responsible for resolving escalated customer relations issues.
•  Answers inquiries pertaining to hotel policies and services.
•  Must appropriately address guest requests to ensure customers are satisfied with the hotel's services and accommodations.
•  Responsible for positively representing and promoting the property.
•  Ensures systems and procedures are in place and followed for guest safety and security.
• Ongoing
• Other Duties as Assigned
•  Fills in for vacant shifts as needed.
•  Assists with sales and marketing efforts as directed by General Manager

•  Bachelor's Degree or equivalent years of experience required.
•  Previous experience as an Assistant General Manager highly preferred.
•  2+ years of supervisory experience required.
•  Accounting or financial experience highly preferred.
• Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook highly preferred.
•  Excellent organizational and prioritization skills.
•  Good decision maker.
•  Ability to work independently.
•  Superior customer service skills.
•  Excellent communication skills.
•  May be required to travel.
•  Able to work a flexible schedule.